customer service rep

Posted on: 2006-11-20

LINDA LICO 108 LORD EFFINGHAM DRIVE RINCON, GEORGIA 31326 (912)826-6469 [email protected] EMPLOYMENT: AirTran Airways Co.- Customer Service Representative/call center Bob Harmon Road Savannah, Georgia 1-800-AirTran Duties Include: Booking, changing and the cancellation of airline reservations-processing credit card payments, problem solving, answering customer questions regarding the airlines policies and procedures while maintaining the goal that every customer was made to feel valued, safe and secure when flying with our airline. Computer systems used-Flight Speed, Open Skies and typing skill of 58 wpm. Dates of Employment: May 11, 2001 WALL-PAPERING By LINDA LICO 108 Lord Effingham Drive Rincon, Georgia 31326 (912)826-6469 OWNER/OPERATOR: Installation of wall-coverings for new construction and privately owned residential homes Dates of Operation: June 1996-April 2001 LEO’S PLUMBING AND HEATING COMPANY 7 Marti Road Park Ridge, New Jersey 07656 Duties Include: Billing, payroll, ordering plumbing supplies, accounts receivable, accounts payable. This was a family owned and operated business. Dates of Employment: 1974-1995 EDUCATION: Pascack Valley Regional High School