Landfill/ Commercial Collector,

Posted on: 2006-11-14

Experience Waste Management Landfill/ Commercial Collector, Phoenix, Arizona January 2006- October 2006 Handled collection calls on both Commercial and Landfill accounts for both Ohio and Michigan Market Area’s including Chemical Waste accounts for Vickery Landfill. Landfill accounts included Broker, Special Handling, Government, and some National accounts in-addition to the standard customer accounts. I resolved customer disputes for both Commercial and Landfill using Remedy, processed customer payments over the phone using Ezpay, setup payment plans for customers with accounts 60 days or greater and did account reconciliations when needed. . I was responsible for preparation of the Cut off and Write Off recommendation lists for Landfill accounts bi weekly and the Top 40 report once a month to target the top customers with the highest balance’s and their associated accounts . Orange County Fleet Service October 2002 – August 2005 Accounts Receivable / Accounting Assistant, San Clemente, California Managed A/R, billing, credit, and collections including invoicing, cash applications, setting credit limits and heavy account reconciliations. Responsible for collections on all accounts for local customers and Nationwide Corporations to maintain company revenue. I called on scheduled accounts in advance to setup any late payments before their routine services were due. Managed B.I.T inspections for all fleet accounts and maintenance orders with a 90 day turn around time. In addition to managing A/P and all office related tasks. Fidelity National Lender Solutions July 2001 - June 2002 Quality Control Supervisor , Santa Ana, California Supervised a team of 10 employee\'s, worked on a Wells Fargo Bank Project, handling all quality control issues for a high volume of refinanced loans, in addition to working in the recording department preparing documents to be sent to the required counties for recording. Monarch Finance February 2000 - July 2001 Sr. Processor/ Closing Specialist, Newport Beach, California Sole individual responsible for notifying client of consumer loan approval, expatiated the processing of loan documents to client for signature and immediate return for funding. In cases where clients were reluctant to accept the loan, I then utilized my sales skills to motivate them to follow through. Skills Microsoft office complete, Adobe Acrobat , QuickBooks ,Peachtree, WordPerfect, MAS, CCV, ER Reporting, Remedy, and Oracle Education University of Phoenix, Costa Mesa, California, Allied Business School, Irvine , California American Career College, Irvine, California