Video Conference Operator / Audio Visual Technician

Posted on: 2006-11-10

ISABELLA HAWNT 9108 – 116 Street Windsor Park, Alberta T6G 1P9 Telephone: (780) 438-2824 Facsimile: (780) 492-1626 Email: [email protected] HIGHLIGHTS OF QUALIFICATIONS  Exceptional communication skills; extensive experience in creating written material, manuals and media packages; verbal skills include facilitating presentations, interviewing techniques, and promoting group discussion.  Strong ability to multi-task; organize learning events world wide in aspect of both administration and technical applications.  Acutely aware of cross cultural issues, learning and living abroad both on a personal level and working with students and/or teaching staff in the delivery of Video Conferences.  Advanced technical skills; coordination of multi site connections through video conferencing using Polycom equipment and Wellnet database.  Excellent public relation skills, represented airlines in developing and delivering training programs, extensive media exposure through employment with BBC and CBC Television networks. WORK HISTORY 2000 to Present Telehealth Coordinator, Reception Faculty of Rehab Medicine University of Alberta Edmonton, Alberta  CSCE – Assist OT, PT, SPA students in field placement coordination at home and abroad.  Responsible for coordinating and advertising all clinical and educational courses/workshops/seminars throughout North America, Europe, and Australia.  Manage and maintain ongoing direct communication with site coordinators throughout Canada, to ensure program materials are forwarded in a timely manner and site-based statistics are collected  Organize, schedule and deliver a variety of continuing education offerings in various health disciplines using different technologies: videoconference, teleconference, satellite, IP, videotape and online.  Work with different disciplines and provide consultation and direction during presentations, assist in technical troubleshooting strategies and resolving technical problems via the bridge operators.  Create PowerPoint presentations for Research Centre, posters and brochures for Research Centre and connect the above presentations electronically.  Reception – Deans Office – key distribution – data base upkeep 2000 – 2001 Print Materials Coordinator Communications Department IAFF/CBC Sports  Researched cultural, history, sports and facts of interest of Edmonton for use in the Opening and Closing ceremonies of the 2001 World Championships in Athletics.  Wrote colour commentary manuals for opening and closing ceremonies; used as live commentary broadcast throughout the world with a frame by frame timed account of the live coverage.  Worked extensively with media, administrative staff and dignitaries  Created sponsor recognition and prepared thank you list, prepared specific job descriptions for volunteers, and conducted entry and exit interviews. Isabella Hawnt Page 2 1997 – 2000 Administrative Assistant Department of Drama University of Alberta, Edmonton  Assisted international students in Master of Fine Arts program to ensure application forms were complete, coordinated auditions advised on course selection.  Responsible for updating all relevant changes and posting on the World Wide Web.  Interviewed students in preparation for audition protocol and gave advise where applicable.  Assisted students with research material to ensure accurate understanding of the various programs.  Class scheduling, using Oasis.  I am a graduate of the Arts and Cultural Management Program (2001)  courses listed under ‘Education’ – (First class Honours) 1994 – 1997 Program Resource Coordinator Executive Assistant Community Options, Edmonton  Developed and produced the original Policy and Procedures manual for Community Options (A Society for Children and Families)  Served several areas of the organization; reviewing and approving various contracts  Executive Assistant to Lana Sampson, Executive Director, and back-up acting director in her absence  Assisted in the development of strategies for management and delivery of integration programs for special needs pre-school children. 1991 – 1994 Justice of the Peace Coordinator/Court Clerk Alberta Justice/Attorney General  Provided administrative support for all Justice of the Peace throughout Alberta. Reviewing working files on an ongoing basis according to revisions.  Court Clerk for the Provincial Traffic Court 1988 – 1991 Flight Operations Time Air/ Canadian Regional Airlines  Senior Secretary for the Flight Operations Department  Secretary to the Safety Manager system wide  Coordinated all Pilot ground school training for over 300 pilots  Certified Ticket Agent  Certified Flight Attendant  Coordinator for Information Systems  Assistant coordinator – Air Show  Represented the company in the in-house customer relations video  I enjoyed several promotions within this company, taking on increasingly responsible positions. EDUCATION 2000 – 2001 Arts & Cultural Management Diploma Grant MacEwan College 1997 – 2000 Bachelor of Social Work (Incomplete – 3 credits) References and transcripts available upon request Other related work: Alberta Municipal Affairs – Accounts Clerk III BBC Scotland – UK - 1975-77 Communications Assistant – Libya, North Africa – 1977-81