Admin.Assistant

Posted on: 2006-11-08

DELLA MAE RICHARDSON-COUNTS 625 WEST 6TH. STREET APT. 2-C WINSTON-SALEM, NC 27101 336-723-1891…EMAIL: [email protected] NOVEMBER 8, 2006 Dear Sir or Madam: I am applying to your firm for a receptionist position. Enclosed is my resume listing my clerical experience. With over (10) ten years of clerical experience, I am no stranger to this field of work and can operate most office equipment. At present, I am an administration Assistant in a job-training program through the Urban League. My training site is Healy Tower under the directions of Mrs. Shirley Goodson @ 336-727-8510 ext. 201. This position has enhanced my overall customer service and general office skills. I thank you for your time and consideration, looking forward to becoming an asset to your company soon. Sincerely, Della Mae Richardson-Counts DELLA MAE RICHARDSON-COUNTS 625 WEST 6TH. STREET APT. 2-C WINSTON-SALEM, NC 27101 336-723-1891 email:[email protected] OBJECTIVE: RECEPTIONIST Competent and friendly receptionist with ten-years successful bookkeeping and customer service experience gained from a banking environment. Three more years of efficient customer service experience gained from a receptionist position at an accounting/bookkeeping firm. All positions required the use of a computer to relay personal information to authorized persons. My clerical position also required the input and output of data. In addition, I have contributed to the successful implementation of company policy change. EXPERIENCE: • Urban League/Healy Towers Winston-Salem, NC Administration Assistant training position at Healy Tower under the direction of Mrs. Shirley Goodson. Duties: …filing, faxing, copying. Balancing and preparing bank deposits, assisting residence with communicating via the telephone or fax. • Econoline Insurance Company, Inc. Winston-Salem, NC Administration Clerk….Duties: Filing and assisting manager as needed. In this position I took the Property and Casualty Insurance course under Ms. Nora Fain. • Quality Business Consultants, Inc. Winston-Salem, NC Receptionist….Duties: Answering phone, setting appointments and directing calls to the appropriate office. Assisting manger with client projects such as business plans and business start-up. Assisted with tax preparation during tax season such as explaining the refund agreement to tax payers and securing signatures, receiving and distributing refund checks. • Wachovia Bank & Trust, Inc. Winston-Salem, NC Tape Librarian or System Librarian…Assisted programmers and others staff members. Group Leader….Supervised the activities of about 10 CRT operators who used the computer to retrieve customer information for personal bankers. Balanced checks to reports, and wrote a training manual for our department. Utility Clerk…Filed checks, balanced checks to reports, answered phone inquiries from personal bankers and assisted file clerks and managers. File Clerk…..Answered phone, filed checks via a checkveyor desk, balanced checks to reports. Vault Clerk…..Assisted customers with safe deposit box and/ or safe. • Miscellaneous/other work experience Big Lots, Bellemy Research Institute, Family Dollar, H & R Block. EDUCATION: Forsyth Technical Community College, Winston-Salem, NC Courses in Accounting, Computer Technology, Insurance and Nursing. INTEREST: Reading, Composing lyrics, sewing, and photo plate processing. REFERENCES: Available upon request