Tax Professional

Posted on: 2006-10-25

LaDonna R. Howard 12542 S. Yale Avenue Chicago, Il 60628 773-995-6026 [email protected] Objective To obtain an Accounting position in a company with growth potential that will allow me to be an asset to their organization as well as offer opportunities for advancement from within. Qualifications  World-Class Customer Service Certified  Outstanding People and Analytical thinking skills  Excellent Writing, Organizational, and Problem-solving skills  Mastery of Microsoft Word, WordPerfect, Excel, and Powerpoint, Access, Money  Work well under pressure independently, with a partner or team, and with out need for constant supervision  Outspoken and a catalyst for motivating others  Able to speak in front of large crowds  Vast communication skills with peers and all levels of management or personnel  Available for flexible work hours if needed  Typing speed 35 wpm  ISP Leads Certified  Tax Analyst/Professional Tax Expert  KRONOS, ADP  Quicken Books, Tax Slayer Books, Tax Slayer Pro, Turbo Tax Pro  GL, AP, AR, Auditing, Statistical Analysis, Bank Reconciliation  Cash drawer and safe balancing  Teller and Cashier Training, Supervisory, and Managing  Inbound and Outbound Call Center Experience  Irate Customer/Caller Management  Quality Control  Computer Networking, Programming, upgrading Education M.S. Accounting, Strayer University, Expected Degree Completion ~ December 2008 B.S. Business Management, October 3, 2006 - Kaplan University A.S. Mechanical Engineering, May 1998 - Richard J. Daley College Relevant Experience Jan 2006-Present Business Owner/Operator (Seasonal), Howard Express Tax Service, Chicago, IL Jan 2004-Apr 2005 Seasonal Tax Preparer, Jackson-Hewitt Tax Service, Various Chicagoland locations Nov 1998-Mar 1999 CSR, Prudential Property & Casualty Insurance Company, Oak Brook, IL Jan 1998-Nov 1998 FSR, IBM MidAmerica Employees Federal Credit Union, Oak Brook May 1996-Sep 1999 Assistant Manager/Teller, USA Check Cashiers, Various Chicagoland locations Jun 1989-Mar 2004 Assistant Manager, NTZ Citgo, Calumet Park, IL Other Experience Dec 2000 -Jun 2006 Police Communications Operator II, City of Chicago-OEMC Mar 1999-Dec 2000 Police Communications Operator I, City of Chicago-OEMC Achievements Sigma Beta Delta Member, International Honor Society in Business, Management, and Administration Certificate of Completion, Jackson Hewitt Tax Service Certificate of Completion, Police Communications Operator I Certificate of Completion, Police Communications Operator II Certificate of Completion, Prudential Property & Casualty Insurance Company Certificate of Training, Illinois State Police References Available Upon Request