Virtual Assistant

Posted on: 2006-10-24

PROFESSIONAL EXPERIENCE Book of Hope Aug 06 – Present Front Desk Manager Ø Supervised employees, scheduling, overseeing Ø Processed invoices Ø Reconciled records in the system Ø Managed continental breakfast Ø Oversaw housekeeping Ø Processed payroll and reconciliation Illinois Tool Works Oct 05 – Jun 06 Secretary, Research Department (Engineering) Ø Proofread, edited, and compiled reports Ø Monitored budgets Ø Processed and tracked expense reimbursements Ø Tracked payroll records Ø Prepared memos and letters Ø Answered phones and directed calls Ø Organized events Children’s Memorial Research Center Dec 99-Oct 05 Administrative Assistant Ø Monitored 20 budgets, analyzing and preparing reclassifications and prepared reports for the director and sponsors. Ø Processed and tracked expense reimbursements, equipment and supply orders required for daily operations and research needs, invoices, and checks. Ø Collected timecards and analyzed records against Payroll, and provided reclassifications. Ø Assisted in preparing grants, researching and compiling information, preparing and proofreading budgets and biosketches, and organized corresponding materials. Ø Created and entered information into databases, and produced reports. Ø Coordinated logistics for large meetings, staff meetings, special events, focus groups/work shops, and travel; prepared corresponding materials and agendas. Ø Managed the office, securing resources for the programs, including space, furniture, special supplies and equipment for both onsite and offsite campuses. Ø Prepared policies and procedures, and worked as a liaison to the operating departments. Ø Performed searches for retrieving publications; assisted in preparing and tracking them. Ø Prepared poster boards, e-posters, presentations, and binder materials (hard and soft). Ø Designed and prepared brochures, newsletters, and posted information on the bulletin board. Ø Organized and prepared information for the department WebPages and maintain them. Ø Prepared mail merges for e-correspondence via email and e-faxing and mass mailings. Ø Assisted in preparing and processing personnel matters and correspondence, including hiring and annual reviews. Videojet Technologies, Inc. Sep 97- Nov 99 Sales Administrative Assistant Ø Processed equipment orders and related correspondence for 10 sales representatives. Ø Responded to and resolved the needs and/or complaints of sales representatives and customers. Ø Responsible for monitoring a multi-million dollar house account, keeping separate accounting logs using Lotus 1-2-3. Ø Provided troubleshooting support to other team members. David A. Noyes, Inc. Sep 96- Aug 97 Administrative Assistant Ø Receptionist - greeted customers and responded to and resolved their needs. Ø Processed accounts payables. Ø Entered stock orders. Ø Prepared mail merges for correspondences. Ø Maintained files. Ø Provided computer support. ACCOMPLISHMENTS Ø Initiated, developed, and maintained Microsoft Access databases for tracking information and providing reports, while protecting the system through usernames and passwords. Ø Created a simple yet detailed budget monitoring system that includes incurred and projected expenses for rapidly changing budgets, which enabled me to accurately monitor an approximate $1,000,000 grant. SKILLS Writing/publishing tools: Microsoft Office Software - Outlook, Word, PowerPoint Adobe Software - Acrobat, Photoshop, PageMaker, and Illustrator Other - Smart Draw and Microsoft Greetings Business: MS Access (programming), MS Excel, Lotus 1-2-3, and Oracle and Lawson systems (user) Systems: PC and Macintosh Languages: HTML and Visual Basic Tech Support: Hardware: PC, handhelds, scanners, printers Software support/Network connection and email access Typing: 60 wpm; 10-key EDUCATION AND TRAINING Triton College; Science and Arts; 1992-1995; River Grove, IL