Public Safety Officer

Posted on: 2006-10-22

32227 Cambridge Garden City, MI 48135 734-890-1357 [email protected] Margaret M. Sanders Objective A career, where I can use my extensive training and experience to aid in promoting the company’s policies. Highlights of Qualifications • Participated in a Forensic Excavation on a 40 year old case. • Completed 10 Week Internship with Garden City Police Dept. • 3 years Management background, including 1½ years in security supervision. Overseeing security checkpoints, and responsible for all safety concerns. • Certified Crime Scene Technician -December 2005 Education B.S. Criminal Justice 2005-Present Focus in Forensic Psychology Kaplan University, Ft. Lauderdale, FL Criminal Justice 1996-1997 Schoolcraft College, Livonia, MI GPA: 3.85 Criminal Justice 1992-1994 Henry Ford Community College Dearborn, MI GPA: 3.45 Certifications and Awards • 100% Security Testing, ITS International. • Team Service Award-IPC September 2005 • Officer of the Month-IPC, August 2005 • Employee Recognition Award- IPC International Corp. • Several Safety Awards and Team Service Awards-IPC International Corp. • Dean’s List- Kaplan University, January Quarter, April Quarter • 4 time-Outstanding Customer Service Award, Speedy Muffler Inc. • 2 time- Best Practices Award, Speedy Muffler Inc. Technical Skills • 11 years Customer Service experience in a variety of industries, resulting in several awards, and an outstanding record in customer service. • Proficient with MS Office applications: o Word, Excel, and PowerPoint. Employment Public Security Officer IPC International, Westland, MI Aug 2004-Present • Promote a safe and enjoyable family experience. • Securing the safety of the building and its patrons. • Provide general customer service. Waitstaff Cherry Hill Lanes, Dearborn Heights, MI Aug 2001-May 2004 • Service and sale of alcoholic beverages • Managing large quantities of cash including nightly deposits. • Nightly inventory. Customer Service Best Buy, Westland, MI 2000-2001 • Provided general sales assistance for customers. • Maintained inventory control resulting in less component loss and higher profits. Assistant Manager Speedy Muffler Inc., Ferndale, MI 1996-1998 • Supervised staff of 6 technicians resulting in increased productivity and 99% customer satisfaction. • Maintained inventory control resulting in less component loss and higher profits. Security and Shift Supervisor ITS Corp. Metro Airport, Romulus, MI 1993-1994 • Provide safe environment for patrons • Operate security devices • Customer Service • Supervised staff of 15-25 security personnel • Supervised 1-4 checkpoints • Oversaw staffing concerns and training References Provided upon request.