Manager of Investigations

Posted on: 2006-10-21

Dawn McCurry 305 Winchester Way Woodstock, Georgia 30188 (770) 517-4644 [email protected] PROFESSIONAL EXPERIENCE: Manager of Investigations June 2005- June 2006 Combined Investigators, Inc; Kennesaw, GA Real-time managed 30 licensed private investigators who work in the field conducting surveillance on Worker’s Compensation Claims. Provided daily updates on the investigations to clients such as AIG, Travelers and Unisource Performed in-house investigations relating to all aspects of the Workers Compensation Insurance field utilizing IRB Search/Accurint, Autotrack XP and other pertinent research databases. Licensed as a Private Investigator in the State of Georgia License #PDE047384 Business Administrator Oct 2002 – June 2005 Class Action Detective Agency; Tampa, FL Manage payroll, accounts payable and receivable division, complete daily investigative reports, compile financial reports regarding all matters of the business and report directly to the president of the company. Organize and expedite flow of work through the president's office. Establish and maintain personnel files. Coordinate all human resource functions (benefits, administration, claims handling, new hire orientation) Establish and maintain highly confidential files and records. Exercise diplomacy in all facets of the position. Manage and supervise others. Also worked as a field Investigator licensed by the State of Florida. Conducted video surveillance and undercover operations regarding fraudulent Worker’s Compensation claims. Complete criminal and civil background checks, make pre-text calls, and testify in court regarding investigations preformed. Received my Private Investigator’s license on August 29, 2003, lic #CC2300596. Court Reporter/Transcriptionist Jan 2001-Nov 2001 Berryhill & Associates, Inc; Tampa, FL Worked daily in the 13th Judicial Hillsborough County Court house as a Court Reporter with rotating judges covering juvenile and criminal cases. Executive Administrator Mar 1998-Dec 2001 Window Armor, Inc; Oldsmar, FL Basic office administrative duties; completed daily reports, payroll, accounts payable and receivable. Answered multiple phone lines. Office Administrator June 1993-Feb1998 Storm Enterprises, Inc; Tampa, FL Basic office administrative duties; schedule appointments and coordinate arrangements for meetings, conferences and travel. Handled multiple phone lines, generated reports and invoices, called on clients to generate business. Outside sales and preparation of sales presentations. Knowledge, skills, and abilities: Good knowledge of business, English, spelling, punctuation, proof reading; office practices, procedures, and documents. Ability to deal effectively with subordinates, the public, and government officials. Strong written/verbal communication skills, planning and organizational skills, excellent understanding of Microsoft Office applications, i.e. Word, Excel, QuickBooks, Internet and email proficient. Typing 70 wmp, 10-key proficient by touch. Self-starter, ability to multi-task and cross-train within the company. Training and experience: Advanced training in office administration and twelve years of experience performing complex, confidential and responsible clerical duties, or an equivalent combination of training and experience. Trained as a private investigator and licensed by the State of Florida and Georgia. Education: 1996-1997 Erwin Technical Center Tampa, Fl Court Reporting Program Graduate; GPA 3.9 1995-1996 St. Louis Community College St. Louis, MO Court Reporting Program 1990-1992 Southeast Missouri State University Cape Girardeau, MO Business Administration References: Patrice Aponik (770) 924-6494 Controller; Combined Investigators Kathryn Bell (770) 924-6494 Office Manager; Combined Investigators John Costanzo (352) 302-2793 Investigator; Combined Investigators Bill Wiseman (727) 688-2592 Investigator; Combined Investigators Lelia Webb (813) 814-0808 Office Manager; Class Action Detective Agency