Network Administrator

Posted on: 2006-10-20

Lynette Rudzki 14071 Fairway, Livonia, Michigan 48154 • 734 953-0913 [email protected] HIGHLIGHTS OF QUALIFICATIONS • Managed a Novell to Windows Server/Exchange migration project for 290 users within a period of four months. Led migration teams of 3-8 people at each location • 10 years of Network Administration experience. • Implemented Corporate Edition of Symantec Antivirus across four locations. • Troubleshooted network infrastructure stability issues (disconnections, slow response, mail delivery) • Prioritized client requests according to level of severity. EXPERIENCE Principal/Consultant – May 2003 – Present Rudzki Technology, LLC, Livonia, Michigan Provide cost effective technology solutions to business owners to meet the needs of their business. • Implemented disaster recovery plans for clients which include backup and recovery procedures. • Provided administration, patching, and upgrade support for Microsoft 2000 & 2003 servers utilizing Active Directory • Provided administration support for Novell 5.x environments.. • Installed, maintained, updated and repaired PC’s keeping them spyware and virus free utilizing Anti-Virus and Anti-Spyware software. • Prioritized client requests according to level of severity. Network Administrator – May 1998 – May 2003 Prestolite Wire Corporation, Southfield, Michigan Monitored server performance (hardware, software and communication between domains) maintained network standards, network printers, DHCP, DNS and virus protection system. Responsibilities also included maintaining backups of 8 Windows 2000 Servers and 2 Novell 4.x/5.x servers. I also provided backup support for the data communication (WAN) and Checkpoint 4.1 firewall administration. • Implemented a Citrix Metaframe XPs server on Windows 2000 for the Human Resources department to make their employee management system available to 8 locations. • Supported VPN users accessing network through Checkpoint Firewall. • Implemented and managed eSafe e-Mail Gateway for spam e-mail filtering. • Maintained the telephone system, telephones for any moves/add or change requests. • Assisted with development of annual budget for computer and information systems hardware and software. • Administered training for Outlook 2000 after migration was complete for each location. Network Technician – May 1997 to May 1998 Fiserv/Galaxy 2000, Troy, Michigan • Led Novell 4.11 LAN & WAN installations at Credit Unions. This included putting Cisco 25XX Routers, 3Com 2600 & 3100 Termservers in place. Troubleshooting of communications was needed in order to obtain connectivity for the client on the Frame Relay circuit. • Pre-configured desktop computers with Windows 9.x, Microsoft Office, Groupwise 5.1 and Smarterm emulator software. • Provided phone & on-site support for clients regarding the installed systems (workstations, servers) • Maintained documentation for procedures and client information. Network Support Analyst – October 1996 to April 1997 Ford Motor Company (contracted through CDI Information Systems) Purchasing Division, Dearborn • Performed Novell 4.11 administration (Managed user object, print queues). Managed backups using Palindrome Software. • Managed migration project of moving users from one server to another. • Provided second level support for Client/Server application that used ODBC to connect to an Oracle Database. Created training documentation that could assist a helpdesk analyst in installing the ODBC driver and application. • Developed software updates using SABER and DOS batch commands. Senior Systems Support Analyst – November 1995 to October 1996 Ford Motor Company, Vehicle Center 2, (contracted through CDI Information Systems), Dearborn • Maintained and diagnosed problems with print queues and shared data areas on Unix LAN Server using SAM. • Assisted Office Automation Coordinator in maintaining software on Unix LAN Server. • Troubleshooted the connectivity of various Client/Server applications utilizing Oracle and SQL* Net Drivers. • Supported approximately 1000 users in conjunction with two other team members in an Ethernet Unix LAN server environment using TCP/IP and NFS for drive mappings Senior Technical Support, October 1995 RHI Consulting assigned to Solvay Automotive (Temporary Position) • Installed Microsoft Mail X.25 Gateway • Provided support to 25 users with Windows 3.11 on a Novell 4.1 LAN • Support for applications included Microsoft Office 95, Wordperfect 5.1. Election Systems Operator – April 1995 to October 1995 City of Livonia, City Clerks Office, Livonia, Michigan • Managed Novell 3.12 10 user network and provided local PC support for Clerks Office. • Trained users on Microsoft Word 6.0 and Windows 3.11 before migrating them from DisplayWrite. • Coded and tested election program and Optec Eagle equipment following guidelines set by the State of Michigan. Area Executive Interface – November 1994 to April 1995 Perot Systems Corporation assigned to Volkswagen of America, Auburn Hills, Michigan • Primary support contact for 300 remote dial-in users’ IBM Thinkpads and Microsoft Windows 3.11 • Managed inventory of all spare equipment • Setup and configured laptops for users • Created training material for helpdesk personnel so that basic questions could be answered before calls were transferred to me. • Monitored dial-in activity to detect routing problems on CompuServe network. Hardware PC’s, RAID Controllers, Network Storage System, Printers, Dell and Compaq Servers Software Microsoft Exchange 2000 and 2003, Windows Server 2000 and 2003, Active Directory, eSafe e-mail gateway, Checkpoint 4.1 Firewall, Citrix Metaframe XPs, Novell 4.11 & 5.X, Veritas Backup Exec 9.x, Microsoft FrontPage, IIS, Symantec Corporate Anti-Virus, Microsoft Visio, VPN EDUCATION Bachelor of Science in Computer Information Systems DeVRY Institute of Technology, Columbus, Ohio – 1994 Associates of Applied Science in Applied Marketing/Management Business Schoolcraft College, Graduated Sum Laude and with honors – 2006 Microsoft Certified Professional – Windows 2000 Professional Novell CNA 4.11 and passed Novell 5.x Advanced Administration Exam HONORS AND ACTIVITIES Schoolcraft College Phi Theta Kappa Honor Society Member Detroit Chapter of the Independent Computer Consultants Association (ICCA) President, 2004 - 2005