Regional Account Manager

Posted on: 2006-10-20

Christine C. Judy 472 Morning Glory Drive Lake Mary, FL 32746 Home: (407) 322-3422 [email protected] PROFESSIONAL EXPERIENCE Regional Account Manager Workstream, Inc., Maitland, Florida: 2006 – 2006 (Human Resources Software) Primary responsibilities: To facilitate and manage cross sales and issue resolution for a portfolio of 66 clients. • Improved customer satisfaction and maximized revenues with a geographically-selected portfolio of Workstream customers. • Facilitated projects for mid- and senior-level HR and IT executives. • Handled blue-chip portfolio that included Google, The Gap, Washington Mutual, Kaiser Permanente and VISA. • Strategized with Regional Sales Managers to help expand portfolio footprint. • Promoted Human Performance/Talent Management software product offerings. • Headed up software upgrade/cross sell campaigns to increase sales. • Developed a reference program to help close more sales. Business Development Manager/ Recruiter Workforce Central Florida, Lake Mary, Florida: 2003 – 2005 Primary responsibilities: To serve as the consultant and recruiter between Workforce and Orange/Seminole County employers and candidates. • Received “Outstanding” rating in last performance review. • Was the third highest producer (last budget year) out of fourteen Business Development Managers. • Performed over 100% quota for year. • Recruited candidates for specific open positions (blue and white collar). • Consulted with companies to address their hiring and training needs. • Planned In-House Recruitments for employers with multiple open positions. • Recommended training grant programs designed to help employers close skill gaps within their companies. Admissions Officer Career Training Institute, College Park, Florida: 2002 – 2003 (Now called Central Florida College) Primary responsibilities: Market and present training programs to prospective students. • Responsible for closing school contracts for training programs. • Closed over $70,000 in gross profit dollars. • Handled all aspects of the sales cycle, including telephone inquiries, interviewing, career counseling, presentations, and enrollment. Account Executive Kirchman Corporation, Altamonte Springs, Florida: 1998 – 2002 (Now a subsidiary of Metavante) Primary responsibilities: Manager and liaison between banking software company and portfolio of 38 banks in Western, Midwestern, and Northeastern United States. • Closed over $300,000 in software sales in 2001. • Responsible for add-on sales, project sales, and contract renewals. • Researched IRA and deposit regulations changes and recommended specific software compliance upgrades. • Conducted on-site meetings with CEOs and senior management in order to understand and accomplish their bank’s business objectives. • Helped develop and present a specific, focused training program for easier understanding of Kirchman’s teller software benefits for company’s Customer Relations division. • Played active role in analysis, training, and consultant project teams designed to help bankers better utilize Kirchman’s software while significantly increasing their financial performance. • Managed and coordinated software implementation projects from high level. • Analyzed bank operations flow – then recommended and facilitated technical support, software enhancements, upgrades or further education. • Worked with technical support and customer care specialists to provide feedback and follow up on issues. District Sales Representative Multifoods International, Kissimmee, Florida: 1992 – 1998 Primary responsibilities: New business development and existing account retention. • Dealt with restaurant and theater owners and managers. • Earned the Quality Star Award (1994) in recognition of providing outstanding customer service. • Was awarded Employee of the Year (1993); Salesperson of the quarter (three times). Account Executive Lotsa Pasta, Longwood, Florida: 1992 – 1992 (Company no longer in business.) Primary responsibilities: To market specialty food products to hotels, country clubs, restaurants, and retail outlets. • New business development and existing account retention. • Coordination of advertising and promotions. • Member of welcoming committee for Central Florida Chefs’ Association. • Increased territorial sales by 375% per month, customer base by 300%. District Sales Representative BellSouth Mobility, Orlando, Florida: 1990-1991 EDUCATION Valdosta State University, Valdosta, Georgia Bachelor of Arts in Political Science, 1986