Experienced Manager / Designer

Posted on: 2006-10-15

SHOANA HEW 941 East 43rd Street. Brooklyn New York 11210 Telephone: 917.548.0686 [email protected] Summary Experienced Assistant Store Manager, maintain strong partnerships with Associates and communicates effectively to ensure the business objectives are Achieved. Able to handle multiple projects delegate appropriately, prioritize Work, meets/exceeds deadlines, and uses resources effectively. Experience July 2005 - Present The Home Depot, Brooklyn, N.Y. Loss Prevention Manager -Responsible for the Loss Prevention Department operational accountability, theft/fraud and LP team -Recruit, select, hire develops and retains hourly LP Associates -Provide direct supervision for hourly LP Associates in accordance with the department team plan -Accountable for all shrink-related operational process -Investigate, detain and interview persons apprehended for shoplifting and internal theft in accordance with local laws and company procedures -Independently analyze store data and operational issues -Proactively resolve audit discrepancies and address store vulnerabilities February 2004 – May 2005 Vibe Magazine Art Department Intern Senior Designer, Vibe Remix -Designed layout, logo and production of intern Newsletter launched in August 2004 -Maintain photo archives & help with photo research -Set up magazine layout for review by the Editor-In-Chief & Art Director -Conducted production printing and scanning for prepress preparations July 2002 – June 2005 Sears Roebuck & Company, Brooklyn, N.Y. Loss Prevention Supervisor/Safety Coordinator -Supervisor staff of licensed security guards and paid detail -Ensure effective use of CCTV and Electronic Article Surveillance Systems -Responsible for store compliance in OSHA, fire safety and hazardous Communication August 1999 – July 2001 RCN New York Dispatcher/Router N.Y.C. Dispatch Department -Managed technicians routes in cable data -Assisted customer service & sales representatives with creating and Scheduling jobs for customers November 1998 – May 1999 Administrative Assistant Access Sales Department -Executed all daily clerical operations for the access sales manager -Consulted and reviewed customer records September 1997 – April 1998 Long Island University Lab Assistant/Technical Support, Information Technology Center -Responsible for hardware & software maintenance on PC’s -Provided technical computer assistance for students and faculty Computer Skills Microsoft Office, Word Perfect, Power Point, Excel, Lotus Notes, Cable data llustrator, Adobe Photoshop, Quark Express, InDesign, Director Education September 2001- June 2005 City College Of New York Bachelors of Arts in Graphic Design & Multimedia