Project Coordinator

Posted on: 2006-10-08

Tina Dodd 6550 7th Ave · Kenosha, WI 531473 (859) 466-9552 · [email protected] SUMMARY Project Coordinator with eight years of experience in IT logistics, materials and asset management. Currently responsible for project involving more than $5 million in annual revenue (2004-present). PROFILE Strong project coordination background includes strategic planning, trend analysis, forecasting, database management and inventory tracking in IT environments. Excellent communication skills. Experienced building relationships with internal and external customers. Adept at negotiating with clients and third-party vendors. Computer skills include Word, Excel, Access, PowerPoint, Visio, Remedy, HP OpenView Service Desk and several proprietary databases. Quick to master and apply new applications. Manager said: “Tina is truly a team player. She is consistent in her effort and work. She has taken several initiatives to implement timesaving steps in the billing and order entry processes.” (2005). EXPERIENCE Project Coordinator, Sarcom, Blue Ash, OH (2004-present). Coordinate third-party installation/maintenance of Healthy Advice Networks (HAN) hardware at more than 3,000 user sites nationwide. Project generates more than $5 million in annual revenue to Sarcom. Maximize project profitability by creating and organizing efficient billing processes. Negotiate services performed by installation team and payment to third-party vendor. Monitor inventory levels for project. Process additional equipment orders and on-site asset recovery. Provide weekly billing report to service provider (HAN). Process customer invoices for installations and monthly service maintenance agreements. Prepare monthly revenue forecasts and maintain spreadsheets/database with financial information. Review site surveys to determine equipment needed for new client systems as well as any work to be completed prior to installation. Logistics Coordinator/Asset Manager, Compucom, Cincinnati, OH (2000-2003). Managed computer assets and brokered movement of IT components for 10,000+ users at Cincinnati Bell. Created initial asset tracking system for location, subsequently adopted company-wide, to track computer equipment given to employees, i.e. desktops, laptops, handhelds, peripherals, etc. Utilized complex mainframe database to query real-time inventory levels and created/maintained Excel spreadsheets to track assets procured and retired throughout company. Coordinated repair, replacement and return of damaged/defective computer equipment nationwide. IT Manager said: “I am most impressed by Tina’s dedication and commitment to internal customers.” Technical Support/Account Manager, Compucom, Mason, OH (1997-2000). Provided inside sales and technical support to more than 20 Fortune 1000 clients nationally. Generated $3 million+ monthly in computer, server, networking equipment and software sales. Provided optimal customer support by maintaining technical expertise through regular product training. EDUCATION BSBA, Marketing, University of Cincinnati, Cincinnati, OH (1997).