Patient Care Advocate

Posted on: 2006-10-05

Becky J. Remenap 4849 South Darrow Drive Apartment H205 Tempe AZ 85282 480-229-7680 [email protected] Express Scripts: Sept 2003-Present PCA: Skills Pharmacy Help Desk, General Member, Health Net, Billing Hot Line and Core. Selected to Mentor at Convergys in North Carolina for Pharmacy Help Desk and mentoring at our new St. Mary's call center in Georgia for Health Net and Curascripts and Pueblo, Colorado to teach Blue Cross Blue Sheild and US Steel. Choosen for Put Me In Coach for 2005. Pro Staff: for Express Scripts July 2003-Sept 2003 Pharmacy Help Desk Equity Residential Properties July 2002-July 2003 4505 South Hardy Drive (480)-820-634 Tempe AZ 85281 Leasing Professional: Showing apartments, all aspects of leasing paperwork, when property manager on vacation was able to pitch in and do some of his reports, inspect vacant apartments for make ready to move in condition. Travel Bridge Air, Land & Sea Ltd. December 2001-March 2002 1400 McClintock Drive Tempe AZ 85282 Receptionist-Scheduled training classes and prepared all materials for the Trainees, filing and answering multiline phones. Dutchman Manufacturing June 1999-June 2001 305 Steury Avenue (574)-534-5709 Goshen IN 46564 Warranty Coordinator: Setting up and maintaining all files for the Warranty/Service Department, coding all incoming claims, retrieiving information for the departments, taking overflow of calls for the Warranty Department and filled in for the receptionist as needed. Quality Control Inspector-Checking the inside/outside of each unit for defects and or code violations, making sure units had all of their loose parts before they shipped to the dealers. Paperwork included: Daily production logs, Vendor shortages, in house shortages, Yard released units and Dealer Return Unit Releases. Globe Construction May 1998-June 1999 2300 Glendenning Avenue (269)-343-4569 Kalamazoo MI 49003 Office Manager Assistant: Job Costing, recording employee payroll hours, outside sales, ordering office supplies. Accounts Payable/Receivable, entering winter budget, inventory control and some hiring. Creating Job Costing Manual to be used for training purposes. Artisan Interiors May 1993-May 1998 526 North Main Street (574)-825-9494 Middlebury IN 46540 Receptionist: Answered phones and directed calls to proper departments, created end of month reports along with Accounts Receivable billing. Also worked in the Drapery Department: Cross trained for everything in the department so that if a teammate was absent I could cover their area and trained new hires. Crest Homes July 1992-May 1993 437 North Main Street (574)-825-7500 Middlebury IN 46540 Sales Secretary/Receptionist: Data entry, word processing, filing, coordinating mailings, worked with the Sales Managers to track flow of units and preparing monthly reports. Created Dealer Newsletter and was Hostess for the Dealer show.