Community Relations Rep

Posted on: 2006-09-28

Jeanne C. Wood 2141 Lymington Rd. Carrollton, Texas 75007 (214) 731-9450 home (972) 822-5312 cell [email protected] _________________________________________________ SUMMARY OF SKILLS: • Excellent verbal and written communications skills • Excellent presentation/facilitation skills • Able to work effectively in a high volume environment • Self-motivated and results oriented • Excellent organizational skills • Proficient in all Microsoft Office products PROFESSIONAL EXPERIENCE: Community Relations Representative, MBNA, Apr 02 – Present • Responsible for developing and managing relationships with local non-profit agencies. • Coordinate and manage all efforts and processes critical to the successful delivery of community events including but not limited to Campaign for Education, United Way Campaign, Holiday Gift Assistance, Back to School campaign, etc. • Assist in managing administrative functions for events such as budget and volunteer hour reporting. • Plan and oversee volunteer activities, ensuring volunteer presence within the community while assisting teams with teambuilding goals. • Responsible for all monetary donations for fundraising events (approximately $150,000 per year). Raised $5,740 for Tsunami Relief Fund in 2005, $700 for MDA’s Fill the Boot Campaign in 2005 and $13,746 for 2005 National MS Society Walk, and $65,00 for MBNA’s Annual Campaign for Education. Assisted in raising over $700,000 for United Way of Dallas. • Responsible for reporting volunteer hours for the Technology division to the Senior Executives and to Corporate Community. Manage volunteer database and run reports for management on an as needed basis. • Serve as primary contact and indirect manager for the internal network of 25 Community Relations Coordinators. • Help to determine budget, reviews all non-profit funding requests and makes recommendations to Corporate Community for funding of specific programs and services. • Serve as Education Coordinator for the CTO Administration group. Manage education efforts by researching and recommending classes, managing area coverage and ensuring all personnel meet education hours goal. Includes support for site-wide celebrations and annual company picnic. • Serve as the Work/Life Liaison for the Technology Sector ensuring all corporate activities are well planned and implemented. Inventory Analyst, MBNA, Nov 99 - Apr 02 • Managed inventory programs, including inventory estimates and analyses, maintenance of metrics to track, reporting to management, and resolution of inventory issues that arise • Provided recommendations for purchasing strategies, inventory disposition, and inventory management for affected material • Responsible for the analysis of inventory for supplies and equipment, providing reports and maintaining inventory processes and required data. Compensation Administrator, MBNA, May 94 - Nov 99 • Verified information on all Personnel Change Notices for accuracy. Confirmed salary increases were within established guidelines, confirmed job titles were valid, and discussed any inaccurate information with managers to resolution. • Developed and ran a series of special reports in order to accurately maintain MBNA Hallmark Officer List for Executive Management. • Developed special request reports for managers. • Worked with managers to ensure performance reviews were administered in a timely manner. • Ran reports as necessary to ensure cost center managers had information for all people within specific departments. • Counseled managers with regard to salary administration. • Coordinated “All People” Organization Charts for distribution to Senior Management. Personnel Specialist, U.S. Army, July 92 - Feb 94 • Performed personnel and administrative functions in support of company, battery, troop; detachments at division, corps • Prepared and processed recommendations for awards and decorations and arranged for awards ceremony. • Prepared, updated, and coordinated requests for evaluations, including responding to evaluation inquiries • Typed military and nonmilitary correspondence in draft and final copy. • Evaluated personnel qualifications for special assignment. • Prepared and processed requests for transfer or reassignment. Non Morse Interceptor, U.S. Army, Nov 89 - June 92 • Searched radio spectrum to collect and identify target communications. • Performed elementary signals analysis to determine signal parameters for identification and processing. • Recognized and reported items of intelligence interest. • Top Secret Security Clearance EDUCATION : Evansville Central High School, diploma in 1983 University of Southern Indiana (Evansville, IN) Earned 60 credits towards a Bachelor of Science, 1/84 to 3/87