Managing Director

Posted on: 2006-09-26

Shantelle Thompson 14 Chinbrook Road, Grove Park London SE12 9TH Mobile: 07903101500 [email protected] Personal Profile: A Professional Free thinking, mature entrepreneur with extensive experience in Recruitment, Training Operations strategic and Business Management gain in both private and public sectors. Charismatic and dynamic personality. Creative and enthusiastic approach to leading complicated challenges with a successful track record of high performance delivery Innovative and resourceful business professional with high Business standards ethics and values Work Experience: April 1998 to July 2006: Position Managing Director- Marketing, Operations and Training Organisation: Charity Connections Recruitment Services LTD- Waterloo  To provide supervision and management of the overall recruitment function within the London office of Charity Connections.  To research and manage major accounts and recruitment tenders for the company targeting a minimum of 10 a year in conjunction with the Senior consultant and managing team  To oversee ,develop and manage the recruitment business to achieve and exceed recruitment income generation stream  Management of senior team of Charity Connections, contributing to policy, strategy and marketing for the company.  Managing the complete financial operations of the company  Responsible for the Budget of up to 1 million , accounts, payroll, staff management and training  Developed and executed training modules for staff and management team  Lead Management and team meetings to manage and oversee the marketing , sales and business development functions of the company  Conducted one to one tailored, professional Careers Counselling service to senior professionals  Delivered management consultancy and business coaching services to new business within commercial and charities, from start ups to established organisations.  Delivered advice to entrepreneurs re business re growth, strategic operations, Budget control, staff development and training.  Founded the recruitment and IT training services of the company and built from 2 to 14 staff within the first two years of operation with an income stream of 500,000 within the first 12 months of trading. Reason for leaving: Company takeover left on completion January 1996 to March 1998: Recruitment Manager Organisation: Charity People Ltd -Holborn  Overall Responsibility was to manage the recruitment services and sales business in respect of temporary, permanent and contract secretarial, fundraising, financial and administrative staff  To manage the recruitment of senior professionals and oversee the day to day management of the recruitment business  Day to day of business development, Marketing, Recruitment, Staff management and training During my time at Charity People I successfully developed the division into the busiest and biggest profit making division in the company. This division was not in operations for 6 months prior joining and a profit of £50,000 was made within the first year. I was responsible for all budgets and financial forcast for the division as well as the recruitment induction of a team of 4 staffs all of who became the highest sales performers within the company. My achievement was to build from scratch a division into a 1.5 million pound per annum business. Within 12 months of operation Reason for leaving: Company restructured and fazes out Recruitment Managers May 1994-Dec 1995: Position: Recruitment Manager- Ecco Employment agency- Liverpool Street  Key Objectives was to develop new client base and managing an income of a 2 million  Intensive interviewing, selection and recruitment  Management of recruitment staff, and temporary, permanent and senior appointments business  Staff monitoring, sales target and performance  Marketing, sales and management of tenders and contracts  Public speaking at recruitment fairs and conferences  Recruited for Legal, Merchant Banks and Accountants  And conducted client visits to cement client relations and build new business  Obtaining and passing on business leads to relevant consultants  Attracting and interviewing prospective candidates for the division.  Matching available candidates to suitable vacancies.  Liaising with clients and candidates in respect of interview arrangements, offer or employment, references and other related areas. Reason for leaving: Career Move Dec 1990 May 1994 Recruitment Consultant- Brook Street Employment Agency –Lewisham  Regular telephone canvassing to new and existing clients and sending out information to new contacts made.  Maintaining an up to date manual record all contact with clients and identifying prospective new clients.  Arranging and carrying out client visits to find out more about their needs and promote relevant services.  Giving presentations to clients about the services as required.  Preparing proposals for clients for recruitment assignments as necessary in line with company policy  Assisting in the development and implementation of promotional plans.  To manage the progress of all bookings and candidate applications from registration to placement.  Ensuring that all database information is kept up to date and office administration procedures are adhered to. Reason for leaving Career move January 1985 – Nov 1990 Peglers Peckham- Trainee Personnel Assistant– Promoted to Personnel Officer/Head of Personnel Reason for leaving Company relocated out of London during recession Education, Qualifications and Memberships BA Honours- Business Management Studies - (South Bank University) 1997 first year Business management diploma-Charles Keen College- Leicester MIREC (Masters in Recruitment Employment Confederation)–Membership- and training in Management Consultant and strategic operations Open University 2006 MA Business Training and software: Personnel and HR- appraisal, dismissal, inductions recruitment retention policy- and HR procedures. Counselling- Career Coaching- Advice and Counselling-Staff Management ,development - Sales Training –Marketing-Telesales-Customer Service-Training for Trainers-Client Visits, Presentation- Business Development- Management Consultancy- Public Speaking- Coaching - Performance development in educational institutions, schools, colleges, universities and businesses Packages: Advanced -Excel, PowerPoint, MS Office, Windows 2000 XP internet Basic- sage line 50 Finance Package and sage payroll Typing speed of 50 wpm CRB checked and authorised CRB Member Personal D.O.B 10.07.66 Drivers licence Married with 3 children Committed and active S.D.A References available upon request