Sr. Partner

Posted on: 2006-09-19

12308 WINCHESTER WOODS PLACE • LOUISVILLE, KY 40223 • 502-645-2909 • [email protected] SHYRL D. JOHNSTON Executive-Level Management: Human Resources/Healthcare Operations Offers over 15 years of experience in advanced healthcare administration and HR management with expertise in operational and organizational transformation. Skilled in designing and instituting effective HR recruitment/retention solutions to strengthen systemwide operations and promote development. Able to leverage people, technology, products, and services as well as a competitive market position to facilitate organizational success. Employs innovative and visionary strategic planning to realize productive, cost-effective, and customer-focused operations. Adept at negotiating and administering contracts and employee benefits programs. Additional core competencies include: P&L Responsibility • Team Building • Product/Service Development • Training • Client Relations Project Management • Process/Performance Improvement • New Business Development SELECTED ACHIEVEMENTS • Decreased overall expenses by 60% and augmented profit margins by 38% through designing and implementing a virtual business model. • Significantly reduced the staff headcount by leveraging existing talent, instituting new technology, and implementing program enhancements. • Launched MetricsPlus programs for the objective and precise measurement of critical areas of talent management in addition to implementing a MetricsOnlineTM program, leading to a negotiated partnership with the National Association for Health Care Recruitment and the development of a national database for metrics reporting. • Designed and introduced a standard pricing model for account management. • Oversaw the creation and implementation of a standardized recruitment/hiring model, a systemwide ERP, a diversity recruitment program, and a Career Counseling Center. • Served as a member of the Process and Cost Improvement project team, contributing to cost savings of $33M. • Received recognition in Modern Healthcare magazine in 1996 for successfully implementing the “One Call Does All” enterprise patient scheduling system and was named “Manager of the Year” in 1996. • Managed the establishment and on-going administration of the PHS Community Outreach program for children. WORK HISTORY JWT EMPLOYMENT COMMUNICATIONS Senior Partner 2001 to Present Holds full P&L responsibility. Devises HR recruitment/retention solutions and strategies with full implementation plans for healthcare, banking, hospitality, oil, and education industries. Develops and conducts leadership training programs for HR staff and hiring managers. Negotiates vendor contracts. Facilitates accelerated technology advancements for instituting online Metrics programs and producing client reports. Participates in new business development initiatives in support of increasing revenue. RESUME CONTINUES… PAGE 2 • 502-244-5483 • [email protected] SHYRL D. JOHNSTON WORK HISTORY, CONTINUED TEXAS HEALTH RESOURCES Vice President of Planning & Placement 1997 to 2001 Established and executed organizational strategies for systemwide recruitment and retention programs for 17,000+ personnel. Facilitated integrated policies, procedures, and processes to support the achievement of the “One Employer” business objective. Managed a corporate staff of nine and promoted the integration of programs with the local HR department consisting of 14 hospitals, multiple urgent care centers, and a long-term/residential care center. Administered systemwide recruitment advertising budgets and plans, along with spearheading recruitment initiatives. Instituted staffing metrics and database management to support workforce planning. Negotiated preferred vendor agreements for nursing, allied health, and office clerical staffing agencies. Co-chaired the Diversity Council. Served on the Independent School District Business Advisory Council, DFW Hospital Council/Group One Board of Directors, and Merger Transition Team for THR/Baylor Healthcare System. PRESBYTERIAN HEALTHCARE SYSTEM Director of Value Management 1996 to 1997 Directed HR programs for five hospitals, multiple urgent care centers, and a long-term/residential care facility. Negotiated contracts regarding medical, dental, vision, life, and disability coverage as well as an employee retirement 401(k) program. Handled the Executive Benefits and Succession Planning program. Directed benefits, compensation, recruitment, work/life, and child care center corporate departments with over 40 full-time employees. Aided in instituting systemwide policies, procedures, and processes. Functioned as the chair of the JCAHO Preparedness Committee and Diversity Council, along with serving on the PeopleSoft HRIS implementation and THR Merger Transition teams. Provided training for the Service Excellence program and was DDI trainer certified. Director of Strategic Project Management Prior to 1995 Administrated systemwide development, organization, resource allocation, budgeting, scheduling, and new service/program implementation. Oversaw outpatient services centralization and emergency department registration redesign initiatives. Facilitated the opening of the Diabetes Center, Litho Center, and HotelPresby as well as the establishment of the Parkinson Information and Referral and Optifast programs. Functioned as the president/CEO’s liaison to Dallas Medical Resources during the development of local/international physician relationships for patient referrals. Chaired a fundraising campaign for a state-of-the-art child care development center. Developed Certificate of Needs for a skilled nursing unit. EDUCATION B.S. in Business Management, LeTourneau University Graduate Courses in Healthcare Administration, Trinity University Certificate in Healthcare Administration, Trinity University Certified Trainer, Development Dimension International Affiliations: SHRM (Member) ASHHRA (Member) NAHCR (Institutional Member) Texas Health Resources Credit Union Board of Directors (Director)