Posted on: 2006-09-12
Monique DiCarlo [email protected] EXPERTISE Effective organizational and communication skills across all levels. Demonstrated problem-solving skills. Highly self-disciplined with ability to work independently with minimum supervision. Proven ability to plan strategically and execute multiple projects within deadlines. Pro-active personality. More than 16 years of experience in project & product management, office management, (direct) marketing, graphic design & photography. Successful in coordinating and developing marketing, localization, and globalization strategies and requirements. Intermediate to advanced knowledge of Computers, Software and Hardware, and the Internet. Native Dutch speaker. Fluency in English and French. Strong proficiency in German. PROFESSIONAL EXPERIENCE Landscape Architecture Bureau LLC, Washington, DC 2005-Aug 2006 Office Manager & Marketing Coordinator Developed a marketing strategy for branding and launching the new name and look. Secured a smooth transition to integrate new collateral material and a new web site. Created and maintained prospects and press lists. Established new and reinforced existing client relationships through events, conventions and direct mail. Write, edit and proof copy for proposals (RFP, RFQ, 330), project presentations, press releases, mailings and web site content. Designed and coordinated the creation of all graphic materials, the website, award entries, proposals, presentation boards, project sheets, PowerPoint presentations, and other office materials. Defined and structured general companies processes and policies. Performed all business administration including accounts receivable, payable and HR. Linksys - A Division of Cisco Systems, Inc., Irvine, CA 2004-2005 Associate Localization Product Manager for EMEA Defined a structure and created a process overview for product localization. Responsible for the coordination of the localization process of products sold in EMEA. Edit, translate, & proof collateral material written in Dutch, French and German. Communicate with Product Managers, Marketing, Sales, Logistics, and Vendors to determine requirements and demands for new and existing products/projects, and implement the release. Contributed to the custom design of the Linksys Product Development Life Cycle tool, by creating functional specifications as required for the International localization process. Maintain and suggest improvements for the Linksys web site, in order to establish consistent global web content. Involved in the creation of the RFP for purchasing a Globalization Management System. Rudolph & Sletten, Inc. General & Engineering Contractors, Foster City, CA 2000-2002 Marketing Coordinator / Executive Assistant Assisted in preparing qualifications materials, proposals, and marketing presentations. Involved in research, and maintenance of project biographies and personnel resume files. Responsible for drafting contracts for subcontractors, processing returned contracts and insurance certificates. Enhanced filing system, and decreased document processing time. Produced and maintained a quarterly Quality Survey of all Rudolph and Sletten’s projects (±70), prepared results, and reported to all managers and upper management. Internet Providers, Rotterdam, Netherlands 1998-2000 Office Manager Increased Internet connection help-desk efficiency. Updated, enhanced, and maintained customer database. Improved billing system, and increased revenue. Designed general presentation and profiling of the company, layout and construction of window displays, interior design, general promotion materials, and special events. Specified and recommended updates and revisions to the company website. Who Mails What?, Rotterdam, Netherlands 1993-1998 Project Manager Coordinated corporate communication and company image by designing award winning Direct Mail campaigns, incentives, convention booths, and special events. Involved in the development of a custom made software program for analyzing Direct Mail. Analyzed thousands of pieces of Direct Mail and created monthly reports for companies like ING, Mercedes and IBM. Recruited and selected a network of volunteers through telemarketing and Direct Mail. Analyzed, enhanced, and maintained the database containing a thousand households. Accountable for negotiating cost-effective printing deals, office management, Direct Marketing advice, telemarketing, proofing & editing, web site content maintenance, and internal logistics. Freelance Graphic Designer, Netherlands 1989-1993 Composition, design and execution of the annual reports of 1989 and 1990 for the Communication Museum, The Hague, Netherlands. Designed a photography exhibition for The Institute of Female Artists in Amsterdam, the Netherlands, responsible for both the printing campaign, as well as the interior design for the exhibition. Art Publishing; design and coordination of projects for such artists as: the painter Anton Vrede (catalogue) and the photographer Wink van Kempen (calendar). Concept and design of a brochure and Direct Mail campaign for the architectural firm 2M Architects. Design and production of convention booths for several different companies. EDUCATION & PROFESSIONAL TRAINING The Academy of Fine Arts, Rotterdam, Netherlands Bachelor degree Visual Communication (graphic design & photography) 1989 Institute for Direct Marketing Knowledge, Haarlem, Netherlands Master class copywriting by Hershell Gordon Lewis 1994 Direct Mail work shop 1993-1998 Sales training 1993-1995 COMPUTER SKILLS Office 2003, Apple Macintosh Word, Excel, Access, PowerPoint, FrontPage, Adobe CS2 (Photoshop, Illustrator, InDesign), Jasc Paint Shop Pro 9, Internet Explorer & Safari, Outlook & Encourage, Adobe Acrobat Professional 7.0, Meeting Maker, File Maker Pro, custom designed software programs. LINGUISTIC KNOWLEDGE Native Dutch speaker, fluent in English & French, basic to intermediate German, Spanish, Italian, Thai & Japanese.