Technical Writer

Posted on: 2006-09-11

Name: Sonali V. Redij Address 1:Cottage J, Raj Bhavan, Walkeshwar, Mumbai – 400 035, India Address 2:263, Laurie Vallee Road, Louisville, Kentucky (KY), USA - 40223 Mobile:09820444718 (India) Passport Number:B5410908 Email Address:[email protected]; [email protected] I have over 3 years of experience in IT industry with proficiency in technical writing. Also have experience in maintaining on-line Help, user manuals, design documents. Have coordinated with other Information Technology professional to accomplish project objectives. Have prepared user manuals for the end users. Have experience in helping the users to understand how to use the system that is developed. Have demonstrated ability to create professional high quality documentation with a proficiency of accuracy and clarity using MS Office. Have experience in preparing response to Request for Proposals (RFP) as a part of the Business Solution group. Have conducted mock internal ISO 9001 audits for HCL Technologies & Aptech Limited. Have the ability to translate technical references and jargon in easy to understand language. Have excellent knowledge of the structure and content of English language. Have developed flow diagrams and architecture diagrams in MS Visio. Have exceptional technical writing and presentation skills combined with analytical abilities. Have extensively worked with reviewing the content grammatically. Have good hands-on experience in MS Office, MS Visio, Robohelp X5, SnagIT. Have experience in preparing response to short Request for Proposal (RFP). Excellent communication and interpersonal skills. Education: Masters in Computer Application (MCA)