Key Account Manager

Posted on: 2006-09-10

Jo Ellen Raley 300 KILLINGTON DR • RALEIGH, NC 27609 • PHONE 919-389-1393 • E-MAIL [email protected] OBJECTIVE To further my career in advertising and/or marketing EDUCATION 1996 - 2000 Wingate University Wingate, NC B.A. Business, Minor Communications (emphasis in Marketing) Member of the Chi Omega Fraternity, Theta Lambda Chapter; Participated in WinterNational travel and study program to Puerto Rico; featured on billboards and in brochures and newsletters. PROFESSIONAL EXPERIENCE September 2002 - Present ARMAC,Inc Raleigh, NC Key Account Manager -Responsible for the second largest account in the company which grew 35% in 2005 and 30% year to date for 2006 -Handle large portfolio of accounts for the company maintaining relationships, issue resolution, end to end order fulfillment/execution and overall customer satisfaction -Create ship only’s, spreadsheets and quotes -Use knowledge of design, stock, material, finishing and hardware to create work orders to meet daily/monthly shipping deadlines -Manage account profitability and growth for year to year revenue, monitor spending trends and business inefficiencies to better consult customers on purchasing decisions -Coordinate sales calls and trade shows for increased advertising influence -Received 2005 Employee of the Year award December 2000 – September 2002 Lewis Advertising Raleigh, NC Associate Media Buyer/Planner -Responsible for 5 national media markets including TV, radio, cable, print -Created and developed media buys and flowcharts -Handled invoice entry, county coverage studies and account maintenance -Reconciled discrepancies and billing for 100 invoices monthly SUMMARY OF QUALIFICATIONS -Proficient in PC and Mac, Microsoft Office Suite, SmartPlus, File Maker Pro, CRC, some experience with Page Maker February 2000 – May 2000 Charlotte Knights Fort Mill, SC Marketing Intern -Worked directly with the Assistant GM of Marketing, greeted and hosted groups on game nights, conducted game events, promotional events and national anthem tryouts. Used research tools to aid in cold calls and collected data for company events. May 1999 – December 1999 Wingate University Wingate, NC Public Relations Intern -Worked directly with the Public Relations Director, created over 200 press releases and hometown news releases, gathered and organized all archive clippings, researched and wrote a media guide document REFERENCES AVAILABLE UPON REQUEST