BCBG Specialist

Posted on: 2006-09-07

FRANCESCA N. FREER 3052 N Seminary, 1FF Chicago, IL 60657 (815) 608-0686 Email: [email protected] EMPLOYMENT: 07/2006 to present. Bloomingdale’s, Skokie, IL-BCBG Specialist – Full Time. · Maintaining and reaching monthly stretch plan numbers and quotas by 10%. · Building and maintaining customer relationships through clienteling. · Exceeding pre-sales goals and daily goals by 20%. · Demonstrated high visual standards in merchandise maintenance. · Providing exceptional customer service by exceeding company standards. 09/2005 to 07/2006. Bath & Body Works, Chicago IL –Sales Leader – Part time. · Promoted to sales leader, February 2006. · Monitored employee sales techniques, customer service skills. · Created and submitted detailed monthly analytical report to our District Manager for feedback. · Responsible for store opening and closing which duties included daily accounting and sales reported daily to corporate. · Building and maintaining clientele by following up orders and going above and beyond the call of duty 09/2000 – 05/2001 Bath and Body Works, Rockford and Chicago IL Brand Sales Representative - Part Time. · Ensure maximum sales and profits by providing excellent clientele services · Other duties include floor set-ups, visual merchandising of the store and inventory controls 05/2001 to 07/ 2004 Express, The Limited Inc. Rockford and Bloomington, IL - Brand Sales Representative – Part Time. · Ensure maximum sales and profits by providing excellent customer service. · Welcome customers to the store and assist them with purchase selections. · Exceeded monthly average sales of more than $28,000 by more than 15% · Promote and assist customers in the application process for Express credit card. Monthly averaged 30 credit cards, which exceeded the monthly average by 10 cards. · Other duties include floor set-ups and visual merchandising of the store. EDUCATION: · 2004-2006, Illinois Institute of Art, Chicago, Bachelors Degree in Fashion · Marketing and Management. · 2003 -2004, Heartland Community College – Associate of Arts Degree. June 2004 SKILLS: · Computer skills: Word, Excel, Photoshop, InDesign, PowerPoint and Access. · Dynamic, inspirational leadership style, eliciting the best from creative contributors, while meeting goals and deadlines in a timely manor · Exceptional skills in interaction relationship management and team members · Creation of marketing materials, including: direct mail, brochures, advertising designs, and press releases VOLUNTEER: · 2000-2004, Holy Family Church, driving the elderly to church · 2003-2004,Rockford Rescue Mission Soup Kitchen and Homeless Shelter · 2004-05,Glamorama Fashion Show, Field Museum Bridal Show, · 2004-2005, Marshall Fields Bridal Expo and Ellen Tracey · 2005, Merchandise Mart Bridal Expo