Posted on: 2006-09-06
LINDA MAYS 5371 Newcomb Creek Road Huntington, WV 25704 (910) 616-1324 [email protected] OBJECTIVE: Seeking an Executive Assistant or Office Manager position which would utilize my exceptional organization skills and my sixteen years experience in high-profile, confidential office environments. EDUCATION: Bryant & Stratton Business Institute - North Olmsted, Ohio EXPERIENCE: PPDI – Wilmington, North Carolina Jan 04-Sep 06 A leading global provider of services and products for pharmaceutical, biotechnology, and medical device companies – Positions: Project Assistant and Executive Assistant. Certified Gatekeeper responsible for posting documents to company intranet, transcribing, proofing and formatting reports, maintaining team calendars, capturing meeting minutes, and managing databases. As an Executive Assistant; handled personal needs of Executive Director, scheduled travel arrangements and conference calls, arranged catering services, created PowerPoint presentations, completed expense reports. City of Wilmington Police Department Wilmington, North Carolina Oct 99-Mar 03 A City government office – Position: Administrative Support Specialist in the Support Services Division. Responsible for support of former interim Chief of Police in a highly confidential environment. Administered payroll for 300 employees using AS/400 computer program. Monitored Workers’ Compensation Claims, Family Medical Leave, Injury Leave, yearly employee physicals and similar programs. Processed bills for payment, prepared slide-show presentations. American Specialty Health Plans San Diego, California Jun 97-Sep 98 A managed healthcare organization – Position: Analyst in the Quality Management Department. Responsible for monitoring, evaluating, and improving the quality of care provided by the company to its members. Tracked and trended database information on problem health care providers within the network. Coordinated all aspects of Quality Improvement Meetings including creating agendas, compiling policies, cases, and issues to be presented, etc. Interacted with a panel of doctors to ensure company was meeting NCQA (National Committee for Quality Assurance) and URAC (Utilization Review Accreditation Commission) standards for accreditation of Managed Care Organizations. Contel (GTE) Victorville, California Apr 92-Aug 96 A telecommunications company – Position: Office Manager of the Safety and Security Department. Executive Assistant to the Coordinator of Safety and Security. Responsibilities included managing Workers' Compensation claims and correspondence between insurance companies, doctors, and the State of California. Facilitated safety incentive programs for 1500 employees. Compiled a detailed monthly safety report. Coordinated first aid, CPR, and safe driving classes. Assisted in annoyance call investigations which included interfacing with local law enforcement agencies, FBI, DEA, etc. Hunt-Wesson (Con-Agra) Fullerton, California Aug 89-Apr 92 A major food processing company – Position: Executive Assistant to the National Merchandising Manager and the National Marketing Manager. Responsible for transcription of personal and business correspondence, filing, and accounting. Conferred with sales people nationwide as to their need for product samples and special pricing for bids and then allocated accordingly. Made all travel arrangements for management. McNeal, Schick, Archibald & Biro Cleveland, Ohio Feb 89-Jun 89 A corporate defense litigation law firm – Position: Legal Secretary. Responsibilities included Dictaphone transcription of pleadings in the Court of Common Pleas and the Court of Appeals, correspondence with insurance companies, organization of files for billing, scheduled defense medicals, and routine filing. PERSONAL: Secretarial skills include 70 wpm typing, 80 wpm shorthand, and proficiency on numerous computer software programs including Microsoft Word, PowerPoint, Excel, Access, LEO Form, Outlook, etc.