customer Service

Posted on: 2006-08-31

LAVEESE M. WOLDRIDGE 1262 Sunnydale Ave. San Francisco, CA 94134 PHONE: 415-678-0203 § E-MAIL: [email protected] ______________________________________________________________________________ Objective: My objective is to work in a challenging environment where I can use my Sales/Customer Service skills. ______________________________________________________________________________________ Summary of work skills: § 13 years in Administrative Assistance/Sales/Customer Service § Supervision experience § Excellent oral and written communication skills § Extensive experience; filing, faxing, typing, coping correspondence, and answering multiple phones lines § Experience training new employees § Typing speed 65 w.p.m. § Extensive experience working with diverse populations § Experience writing correspondences Qualified computer skills: § Proficient using IBM P.C. and Macintosh § Proficient using: Windows, Microsoft Word, Word Perfect, Access, Data Base, PowerPoint, Excel, and Spread Sheets § Internet savvy ___________________________________________________________________________________ Work Experience: Cashier/Concessions Clerk Volume Services, San Francisco, CA From: 06/00-09/01 Selling variety of different foods at the Giant stadium. Customer Service Representative Office Max, San Francisco, CA From: 01/01 – 05/01 Duties included daily updating of store inventory through Data entry. Position also required periodically training new store employees. Office worker Pacific Coast Staffing, San Francisco, CA From: 2000 – 2000 I provided general secretarial support to numerous companies in the San Francisco region. Job duties include filing, faxing, coping correspondence, Data entry, and answering multiple phone lines. Office worker Strategic Staffing, San Francisco, CA From: 1995- 1999 I provided general secretarial support to numerous companies in the San Francisco region. Job duties include filing, faxing, coping correspondence, and data entry, and answering incoming phone calls. Education: City College of San Francisco, San Francisco, CA Major: Business Office Information Processing Dates: 1995-2002