Administrative Coordinator

Posted on: 2006-08-29

Kelly M. Carroll 6023 SW Stevens St. #104 Seattle, WA 98116 (253) 951-9405 Education Guilford College May, 1992 Greensboro, NC Bachelor of Science - Psychology Bachelor of Science - Justice and Policy Studies Minor Concentration - Conflict Resolution and Mediation Business Experience Jack in the Box 02/2006 – present Renton, WA Administrative Coordinator I provide administrative support to 4 Area Coaches, 50 restaurants, Asset Protection and Human Resources. DHL Danzas Air & Ocean 11/2005 – 02/2006 Sea-Tac, WA Brokerage support for Boeing Imports This was a 90-day temp assignment through Manpower temporary services. At the end of the assignment, I declined a permanent position and accepted employment with Jack in the Box. Moss Bay Management, Inc. 01/2005 – 11/2005 Mercer Island, WA Vice President of Operations (Molly Maid Seattle Eastside) I served as Vice President of Operations for Molly Maid Seattle Eastside. We were a residential cleaning business and I was responsible for running the company on behalf of an absentee owner. Operations, scheduling, quality assurance, inventory/ordering, sales, marketing, recruiting, training, OSHA/safety compliance, HR, payroll, accounting and inventory were all my responsibility. I managed a staff of 20 people and increased revenue by 25% during 2nd quarter, route utilization by 29%, and decreased permanent cancellations by 27%. Our permanent cancellation rate remained under 2%, an accepted industry rate. The Information Management Group 12/2000 – 07/2002 Chicago, IL Education Consultant Working as a team with IMG’s Sales Representatives, I served as a Microsoft Subject Matter Expert assisting client teams with designing and implementing their Windows 2000 education initiatives. My role consisted of the following: vision statement design; communication/marketing plan design; creation and implementation of traditional and non-traditional education options; project needs analysis; subject matter needs analysis; curriculum track design for various Information Technology departments; course customization based on needs analysis; client specific course development and delivery; design and implementation of marketing materials; presenting initiatives to multiple levels of management and employees; technical course evaluation and revisions; project evaluations and reporting Centura Bank 10/1997 – 5/2000 various cities in NC Community Development Specialist, Branch Manager, Financial Services Officer First Union 10/1996 – 9/1997 High Point, NC Customer Service Representative, Bank Teller Entrepreneurial Experience From 2002 – 2004, I owned several home-based pet sitting businesses. Playful Paws, Inc. (Doggie Daycare) 2004 Federal Way, WA Paws R Us Pet Sitting Inc. 2003-2004 Buffalo Grove, IL Sit ‘n Stay Pet Sitting Services 2002-2003 Buffalo Grove, IL