career manager

Posted on: 2006-08-25

YOLANDA MOORE 741 W. 50th Place, 2nd Floor Chicago, IL 60636 (773) 420-3445 QUALIFICATIONS Several years of sales, retail management and customer service experience Demonstrated leadership ability Excellent communication skills Detail-oriented and results-oriented Strong interpersonal skills WORK EXPERIENCE Central States SER (Workforce Development), Chicago, IL 02/06- Present Career Manager Provide employment guidance and related counseling to dislocated workers and unemployed young adults. Coordinate and participate in local job fairs, assess client strengths to identify appropriate career opportunities, track job retention and job placement rates of clients. Conduct presentations marketing program to companies and other community based organization. Train staff on IWDS client management system. Central States SER (Poder Program), Chicago, IL 09/04 -02/06 Youth Worker Monitored and supervised 50 adolescents ages 11-14. Tutored and provided mentorship activities for program participants. Assisted youth director with curriculum development and program design. Provided homework assistance and facilitated multiple self-esteem workshops. Subway, Chicago, IL 01/04 –09/04 Store Manager Managed and supervised staff of 10 employees. Hired, terminated and trained new employees. Ordered products and replenished supplies. Created daily activity queries and budgets. ensured store was in compliance with food, safety and sanitation laws. Performed account receivable and payable functions. Performed payroll and other duties as necessary. Bethany Brethren Community Center, Chicago, IL 02/99 – 12/03 Youth Programs Coordinator Responsible for managing and facilitating after school activities for 65 elementary aged youth; supervised 3 paid staff and 4 volunteers; assisted executive director with fund development, volunteer management and strategic planning; provided monthly statistical and narrative reports to the Department of Human Services and board of directors; Implemented a leadership development program, (Girls Transforming to Women), for 20 adolescent girls; represented the agency at meetings, civic events and community forums. \"I Have A Dream\" Foundation/ Americorps Member, Chicago, IL 09/97 - 08/98 Project Coordinator Assistant Worked closely with project coordinator in the administration of daily activities for 7th and 8th graders; supervised youth on field trips; implemented mentoring and tutorial programs; provided daily documentation which included monthly evaluations of student progress, attendance tracking and assisted teachers in the classroom during school hours. Yolanda Moore Page 2 Circuit City, Chicago, IL 08/95 - 08/96 Manager Supervised team of 10 employees, handled customer complaints and inquiries, assisted customers with purchases, opened and closed store, prepared bank deposits, and trained new employees. Evans, Chicago, IL 11/93 - 11/95 Cashier/Sales Associate Assisted customers with purchases, operated cash register, balanced cash drawer, answered customer inquiries, prepared merchandise for display. EDUCATION Harold Washington College 08/05 - Present Major: Social Work John Marshall High School 1986 High School Diploma Received