Sales Manager

Posted on: 2006-08-25

Bernadine W. Doggett 8328 Audley Lane Richmond, Virginia 23227 (804) 553-7999 Home (804) 216-1471 Mobile (804) 261-7988 Fax [email protected] EDUCATION: Virginia Union University Major: BS, Business Administration: 1988 EXPERIENCE: Clean Pride Sales Manager (PT) October 1994 to 1999, 2001 - present -Prospect 2 – 5 commercial clients weekly via telephone, face to face meetings and/or marketing brochures to meet monthly quotas. Create and conduct sales/marketing presentations to clients. -Solicit/prospect 20-30 residential clients per day. Handle internal and external calls daily. Set up new accounts; Assist customer service representatives with issues. -Handle accounts receivables, billing, budgets and payroll. Homeside Realty/ Sales Manager (04/2006 - Present U S Realty, Inc./Managing Broker (12/2002 – 3/2006) Associate Realty of Richmond, Inc. /Sales Manager (1997 - 1999, 2002) Long and Foster Realtors/Realtor (1999 - 2002) Richmond Homes & C-21 U S Realty/PT Realtor (1988-1999) -Manage a local real estate office that consist of 2 office personnel and 25-35 real estate agents. -Ensures all purchase and sales agreements are complete, review escrow accounts handle all aspects of running local real estate office. -Recruit, interview, hire, train, evaluate and mentor new and seasoned realtors. -Coordinate and conduct weekly sales training and monthly sales meetings. -Maintain all city and state rules and regulations; maintain compliance procedures, create and update sales procedure manuals and training booklets. -Conduct competitive market analysis for clients based on market trend; train realtors on market conditions; assist with pricing of properties for sale and rent. -Managed the rental of 20 properties; review accounts receivables and payables. -Counsel clients with credit issues, homebuyer courses, down payment assistance programs. -Service customers with their home purchase (new construction and existing) and agent issues. -Strong sales presentation skills demonstrated; provide accurate information. -Coordinate customer contact with other realtors, homeownership courses/counselors. -Strong negotiation skills; planning and analysis. Trigon Blue Cross Blue Shield March 2001 to May 2001 (Part-time) June 1990 to February 1998 Accounting Analyst /Accountant/Underwriter Specialist/Customer Service -Prepared complex monthly and annual accounting statements for groups. -Prepared general ledger account reconciliation, journal vouchers and month-end reports. -Reconciled cash receipts and assisted with the analysis of the monthly aging schedules. Prepared A/R package for upper management. -Research and coordinated vital information for financial reporting/budget review. -Analyzed prior accounting histories and criteria in determining group membership statistics. -Conducted interviews of prospective employees; trained new accountants; served on several inter-department teams related to intercompany, budgets, efficiencies, work flows, etc. -Trained and supervised a staff of 5-10 customer service representatives. -Communicated with external and internal customers through oral and written communication. Assisted marketing &/or underwriting with presentations on client meetings. -Worked independently and within team environments to meet departmental goals and objectives.