Operations Manager

Posted on: 2006-08-25

Lauren E. Tilley 1050 Old Rome Dalton Rd. NW Calhoun, Georgia 30701 (770) 608-6411 Education Pensacola Christian College/Pensacola Florida 08/99 - 12/99 General Education McEachern High School / Powder Springs, Georgia 08/96 - 06/99 High School Experience 10/05 – Present Accupoint Laser Centers Employed as Operations Manager. Responsibilities include scheduling all appointments, all accounts receivable, client consultations, managing the front office and seeing to all customers needs. Also perform an end of the week profile of the progress of the business. Responsible for events planning of marketable activities outside of office. Active team member of marketing the company. Other responsibilities include all merchandise purchasing and inventory control of products. 6/03 – 10/05 Silver Line Windows Employed as an Order Processor. Responsibilities included gathering and entering of stock into Host Access. Unscheduling and rescheduling orders, printing and processing paperwork and labels for windows 3 days in advance of actual date. Responsible for an average of 5000 windows a night and all other multi – tasked office duties. 02/01 – 04/02 Cherokee Tank Lines Employed as Accounting Clerk/Dispatcher. Responsibilities included preparing payroll for employees, accounts payable, and accounts receivable. Also responsible for maintaining loads for multiple liquid tanker trucks. Arranged shipments and dispatched drivers to companies throughout the southeastern United States for pick up and delivery of materials. Other duties included being responsible for calculating mileage, negotiating load rates, and tracking loads. Office skills included answering multiple phone lines. Computer literate and proficient in Microsoft Word, Internet, and e-mail. 11/97 - 07/99 Eckerd Drugs Employed as a Customer Service Specialist. Responsibilities included cashiering and maintaining a balanced cash drawer. Other duties included customer assistance, answering incoming phones, stocking and organizing merchandise and displays, and assisting in the pharmacy area when necessary.