Sales Assistant/ Customer Service Representative

Posted on: 2006-08-23

4841 Margaretta ♦St. Louis, MO.63115♦Phone# 314.381.3393♦[email protected] La’shay M. Williams Experience Lightology, Chicago, IL April 2006-August 2006, Sales Assistant ♦Set up prospective clients ♦Placed orders for active customers ♦Maintained/ Edited order information using Nx Trend ♦Met project deadlines through status follow ups and multitasking ♦Exercised troubleshooting resolutions Marshall Field’s, Chicago, IL August 2003-November 2005, Vendor Specialist August 2002-January 2003, Merchandiser ♦Coordinated visual displays ♦Assisted with floor moves and merchandise placements ♦Trained new hires and staff ♦Encouraged a team environment for driving vendor sales ♦Developed and maintained strong vendor relationships ♦Coached team members on product knowledge and build-the-sale opportunities ♦Reviewed sales results and customer feedback with buyers and team members ♦Processed and completed alterations and merchandise locate orders ♦Developed productive clientele by maximizing special events ♦Fit customers Internship Superficial Inc. Chicago, IL April 2004- June 2004, Designer Lindsey Boland ♦Illustrated garment and design concepts ♦Developed Patterns ♦Constructed garment ♦Responsible for sourcing Manual Skills Garment Construction, Pattern Making, Knitting, Crocheting, Beading and Embellishing, Surface Design, Fabric Manipulation, Presentation Boards, Sewing with Leather and Suede, Textile Print Design, Image Transfer/ Heat Setting, Millinery Design, Size Grading, Draping/Fitting, Illustration, Sourcing, Market Research Technical Skills U4ia, Adobe Illustrator, Photoshop, Gerber PDM, Micrografx Designer, Accumark, Computer Pattern Design, Nx Trend, Microsoft Word, PowerPoint, Outlook, Excel Education Illinois Institute of Art, Chicago, IL June 21, 2004, Bachelor of Fine Arts in Fashion Design