Sales Assistant/ Customer Service Representative

Posted on: 2006-08-23

4841 Margaretta St. Louis, MO.63115 Phone# 314.381.3393 [email protected] La’shay M. Williams Experience Lightology, Chicago, IL April 2006-August 2006, Sales Assistant Set up prospective clients Placed orders for active customers Maintained/ Edited order information using Nx Trend Met project deadlines through status follow ups and multitasking Exercised troubleshooting resolutions Marshall Field’s, Chicago, IL August 2003-November 2005, Vendor Specialist August 2002-January 2003, Merchandiser Coordinated visual displays Assisted with floor moves and merchandise placements Participated in inventory procedures Trained new hires and staff Encouraged a team environment for driving vendor sales Developed and maintained strong vendor relationships Coached team members on product knowledge and build-the-sale opportunities Reviewed sales results and customer feedback with buyers and team members Initiated innovative problem solving for team member and guest issues Supervised appropriate use and maintenance of guest information Processed and completed alterations and merchandise locate orders Drove sales through personalized guest service Developed productive clientele by maximizing special events Fit customers Operated SMART POS Executed housekeeping standards Exceeded sales, credit, and customer service goals Technical Skills U4ia, Adobe Illustrator, Photoshop, Gerber PDM, Micrografx Designer, Accumark, Computer Pattern Design, Nx Trend, Microsoft Word, PowerPoint, Outlook, Excel Education Illinois Institute of Art, Chicago, IL June 21, 2004, Bachelor of Fine Arts in Fashion Design