Associate Account Representative

Posted on: 2006-08-14

Diana Randazzo 122 Terrace Ave Lodi, NJ 07644 Cellular 201.214.5222 [email protected] SUMMARY OF QUALIFICATIONS Highly motivated, creative and versatile Professional with a solid background of experience and academic studies. A talent for analyzing problems and simplifying comprehensive reports. Ability to motivate and effectively work with people from other cultures and all walks of life. Committed to the highest level of professional and personal excellence. Passionate and persistent with a strong commitment to protecting the public interest. Ability to deal with multiple projects and responsibilities on tight deadlines. Willingness and eagerness to travel domestically and internationally and desire to learn new languages. SUMMARY OF SKILLS Proficient with Microsoft Office, Word, Excel, Lexus Nexus, SPSS PROFESSIONAL SERVICE Community Empowerment Project, New Brunswick NJ Project Coordinator, 2000 - 2003 *Participated as a legal defense intern for 3 semesters. *Gained professional/academic experience in research and written work. *Developed new insights into legal/judicial system. *Reviewed race and poverty social issues while developing resolution ideas. *Examined legal statements, formulated arguments, critically scrutinized qualitative data. *Organized local elections for mayoral candidate, authorized proposals for rent control, campaigned and networked for several central societal issues. *Helped develop the organizing and legal strategy to win rent control in New Brunswick. EMPLOYMENT EXPERIENCE Amica Insurance, Park Ridge, NJ Associate Account Representative, 2004 - Present *Process auto, homeowner, personal liability, motorcycle and boat policies. *Interact extensively with policy holders, other involved parties, law enforcement agencies, home inspectors, mortgage brokers and banks. *Ensure each policyholder receives high levels of customer support, explaining procedures, policy terms and limits. *Chosen for focus group to improve day to day functions of work flow and to create a healthier work atmosphere. Proposing alternative methods of energy conservation through affordable and environmentally-sound provision of energy. *Increasing employee moral and success by opening lines of interoffice communication. Nature\'s Path, Ridgewood NJ Office Manager, 2003 - 2004 *Examined current health concerns through alternative and integrative methods. *Prepared detailed and well-organized reports of findings that thoroughly addressed items of interests. *Illuminated as the central point of contact for business, presentations, service and product promotions. *Maintained spreadsheets and correspondence. *Participated in special projects, such as lectures, data analysis, mailings. Barron Chase, Hasbrouck Heights NJ Operations, 1997 - 1999 *Recruited by brokerage firm to execute and confirm financial trades. *Handled speculative, income, growth, short term, and long term trades. *Oversaw client margin calls and prices. *Provided support to executive staff. *Developed economic reports on companies of interest ASSOCIATIONS Foreign Policy Association (FPA), 2003 National Organization for Women (NOW), 2004 EDUCATION Rutgers University, New Brunswick NJ B.A., Political Science, 2003 References: available upon request.