Recruiter, Customer service, internet

Posted on: 2006-08-14

Larisa Crump 925 Vedral Place Cedar Hill, Texas 75104 469-865-7913 [email protected] Thank you for your time. I am a ~ Experienced Customer Service Representative, with knowledge of Sales (in/outbound, cross, internet, auto/truck/trailer, and counter). ~ Excellent Office Manager, Developer, and Supporter. Summary of Qualifications * I am a highly skilled professional who works best in fast paced, deadline sensitive environments. * Proven effective customer service administrator. Knowledgeable in all areas of customer service; which include, data entry, point of sale, inbound/outbound calls, inventory control, scheduling, orientation and training. * Proven to be an effective office and retail manager. * Task oriented, motivated to be productive, proactive and to contribute to overall success. * Able to work independently or as part of a team. * Skilled in project coordination, fund raising and day care operations. * Able to communicate well in written and oral form. * Capable of fitting in and working well with diverse populations. * Skilled in client advocacy: medical, families with and without children, and individual. Employment Outages (How I helped the company personally) * Consistently exceeded projected telephone solicitation goals. * Increased daily retail sales by $500.00 and weekend sales by $1000.00. Appointed manager after four months * Met job placement goals while working with clients that were convicted felons for a non-profit agency. * Developed method for identifying companies that were willing to donate between $10,000 and $75,000 to non-profit agency. Coordinated in all aspects of outreach and closing. * Developed, selected, and trained board members for a major non-profit organization. * Developed and marketed a new hire screening process for a major national retail establishment. Employment History (Relocated to Texas 4/06) Office Team ~ Administrative Assistant, New/ Used Truck Sales, Internet Recruiting 2006 to present ~Dallas, TX Office Team ~ Receptionist, Office Support, Customer Service, Internet Recruiting 2006 ~ St. Paul, MN East Metro OIC ~ Student Services/Office Assistant 2005 to 2006 ~ St. Paul, MN Xentel Inc. ~ Telephone Service Representative/OB Call Centre 2004 to 2005 ~ St. Paul, MN Frogtown Employment Program/Resource Center ~ Ex. Administrative Assistant/ Job Counselor 2002 to 2004 ~ St. Paul, MN Mother Nature Health Foods ~ Store Manager 2001 to 2002 ~ St. Paul, MN Holiday Station Stores ~ Store Manager 2000 to 2001 ~ St. Paul, MN Little Cherubs Home Child Care ~ Owner/Lead Child Care Provider 1997 to 2003 ~ St. Paul, MN Becklund Home Health Care ~ Personal Care Attendant/HHA 1991 to 1997 ~ St. Louis Park, MN Education East Metro OIC, St. Paul, MN Administrative Support Program Century College, White Bear Lake, MN 1998 to 1999 Have a nice day