Posted on: 2006-08-09
Gail Hartel 594 Mercer Road New Sharon, ME 04995 207.778.3488 [email protected] Summary A diversified background with well developed organizational and data compilation skills, laboratory training has fine-tuned my documentation and record keeping skills: I am now very detail oriented. My Recent employment as a Compliance Specialist in the Health Care field has developed my auditing and risk analysis skills. Scientific researching, writing, and analysis, begun in my undergraduate education, have been utilized in many years of experience in pharmaceutical industry laboratories. Being an analytical, methodical, yet creative person has helped in managing my workload while learning new concepts and processes. Now a self-directed, motivated professional with effective written and oral communication skills, I meet deadlines and keep schedules and timelines, having become accustomed to functioning in a fast-paced, regulated industry where integrity, confidentiality, and correctness are the expectation. Strengths * Paralegal Certification (CLA/CP) * Human Resources Professional Certificate * Researching and investigation skills * Independent contributor, able to prioritize in a demanding environment with no compromise in quality * Analytical thinking leading to rational decision making * Proficient computer skills, applications include MS Work, Excel, Power Point, Access, as well as, various laboratory and proprietary software and databases * Ability to work in a diversified environment Accomplishments * Significant contributor in initiating first in-house auditing program. Established baseline for future audits and tracking/trending of areas of concern * Trained and supervised peers in routine tasks, new skills/equipment * Prepared and maintained MS Excel spreadsheets, trending analysis and Access databases for use, enabling information retrieval and analysis in "real time" * Managed timelines, set priorities, provided reports and feedback on issues relating to projects assigned * Participated in the writing of validation reports, methods, protocols and standard operating procedures to ensure correctness and integrity of work * Received an award for exemplary customer service Professional Employment History Kennebec Valley Mental Health Association 2004-Present Compliance Specialist Some of my duties included; summarizing all state, federal and licensing regulations to be audited; the developing of and establishing of the criteria for new auditing procedures in supported housing, medical records, billing and legal audits. Additionally, I developed the protocols for the audits, created the audit forms, conducted the audits, compiled the data and submitted my findings in a report to the Chief Compliance Officer and at Auditing Team meetings which, in turn, got passed along to the Executive Management Team for action or response. LL Bean 2004-2005 Part-Time Customer Service Representative Incoming customer service orders, resolved issues as appropriate using complex database and website. Wyeth Pharmaceuticals, Rouses Point, NY 2000-2004 QA Chemist EX09 Laboratory testing of product, investigations into and reporting of atypical results Schein Pharmaceutical, Carmel, NY 1999-2000 Scientist II Method development of testing standards for pharmaceutical products Tom's of Maine, Kennebunk, ME 1998-1999 Formulation Chemist, Research & Product Development Research and development of oral care products Interim temporary work for Bonney Temp Agency Documentation Specialist/Technical Writer for a medical device production facility Northeast Laboratory Services, Winslow, ME 1996-1997 Senior Analyst, Metals Chemistry Analyzed for metals in environmental matrices, developed means to visually demonstrate effectiveness of an experimental product for a client Bristol-Myers Squibb, New Brunswick, NJ 1987-1996 Laboratory Technician/Assistant Research Scientist, Analytical R&D Analysis of and method development for analysis of pharmaceutical products Education/Professional Development Thomas A. Edison State College, Trenton, NJ BA - Natural Sciences/Math 1994 Middlesex County College, Edison, NJ A.A.S. - Chemical Technology 1983 American Institute for Paralegal Studies Inc. Certificate - Paralegal Studies 2001 NALA Paralegal Certification Certified Paralegal (CP) 2004 Villanova UniversityHuman Resources Professional Certificate 2004 Corporate Courses: Microsoft Applications Various Laboratory/Scientific courses/seminars *Access Maine Real Estate Certificate *Power Point *Project 97 Page 2 of 2 Gail Hartel