Field Support Secretary

Posted on: 2006-08-08

Venus J. Daniels 1648 S. Springfield Avenue Chicago, IL 60623 Hm: (773) 521-7973 Email: [email protected] OBJECTIVES Talented administrative support professional with quality customer service experience, proven track record of success incorporating teamwork, communication, leadership, and project management skills. SUMMARY OF QUALIFICATIONS ·10+ years experience in field of administrative support ·8 years banking experience in banking operations (acct. reconciliation, proof operator, stop payment, etc.) ·MS Office XP, Excel, Powerpoint, Publisher, and Outlook software experiences ·Interim Regional Office Coordinator in development of skills for future promotion ·“World Class” customer service skills ·Attended 2 year college and received credits towards majors of interest in Business Administration CAREER EXPERIENCE SUMMARY Merck and Company, Inc. Title: Field Support Secretary 4 Westbrook Corporate Center June 2002 – April 2006 Westchester, IL 60154 Managed: 2 Directors, 2 Sr. Mgrs., 9 trainers ·Coordinated 8-12 week educational programs for incoming new hires (consist of completion of HR paperwork, travel arrangements, catering, air/ground transportation, etc.) ·Orchestrate large meetings, conferences/teleconferences and videoconferences for department events (Participation of 75 thru 300 in attendance) ·Managed one director, one manager, 9 coordinators, and numerous pharmaceutical representatives calendar appointments. ·Forwarded and constructed important announcements, meeting presentations, analytical reports, and memorandum/letter style documents by utilizing MS Word XP, Excel, Powerpoint, Publisher, and Outlook softwares. ·Updated and researched complex databases for retrieval of materials in conducting education programs. ·Processed, tracked, and submit monthly report on department staff payroll for absences and vacations. (Peoplesoft software) ·Monitored and processed payments to physicians for facilitating seminars ·Summarized educational program evaluations and submit reports from participants surveys ·Create and process all expense reports for upper management and department staff. ·Process and managed departmental expenditures and dispense incoming invoices for payments via EZ Buy system. ·Negotiate with all vendors annually in discussing operating expenses for the following years. ·Troubleshooter and maintain all office equipment and computer softwares Advocate Healthcare Title: Office Coordinator 2025 Windsor Drive March 1999 thru October 2001 Oak Brook, IL Managed: 2 Directors, 1 Mgr. ·Created and typed transcribed letters, memorandums and meeting minutes ·Monitor, arrange and resolved conflicting appointments ·Created presentations and graphic designs announcements for seminars/meetings ·Coordinate and arranged all seminar/conferences, and travels ·Execute all health insurance claims, office expenditures for payment ·Credentialed new residence and staff physicians for privilege at other hospital affiliates ·Submit all department staff payroll information ·Update contracted physicians files to be in compliance to health insurer policies for audits ·Balance all incoming customer co-payments for bank depositing NBD Bank of Evanston Title: Reconciliation Clerk 1603 Orrington December 1990 thru June 1993 Evanston, IL Managed: Bank Customer accts. ·Update/entered all customer direct deposits and balance entries ·Provide assistance to customers inquiries with stop payments or status of check processing ·Assist proof department in processing incoming batches when staffing was unavailable ·Sort and re-entered incoming other banking affiliates deposits from the Federal Reserve and balance batches according to general ledger totals EDUCATION Westinghouse Vocational High School Chicago, IL Graduated: Diploma in Secretarial Science Harold Washington College Chicago, IL Attended: 2 years Major in Business Administration REFERENCES AFIYA PERKINS SUE WAARICH Interim Bus. Mgr Director of Catering Merck and Company Food Evolution Westchester, IL Chicago, IL (614) 537-5297 (312)437-1081/(847)678-3663 CARROL SILAS WESLEY WEATHERSPOON Office Manager Chicago Police Officer Advocate Healthcare Chicago Police – 1st District Chicago, IL Chicago, IL (773) 264-3402 773) 505-0986/773)471-5294