Performance Consultant

Posted on: 2006-08-08

Alice Willmarth 17765 Hillside Dr. West Linn, OR 97068 503-753-0740 Summary: An accomplished training and coaching professional with over 15 years in the field. Experienced in all areas of human resource development. A master level facilitator who elicits the best in her participants, from directors to front-line contributors. Professional Experience: Current Learning Architects West Linn, OR Performance Consultant • Providing consulting services in all areas of human resource management, including performance management, training and development, and organizational development • Specializing in: o Strategic planning and communication o Goal clarity and alignment o Professional and management coaching o Team building and development o Establishing the training function 2000 - 2005 The Mechanics Bank Hercules, CA Vice President, Human Resources Development Manager • Contributed to the development of a performance-based culture through consulting with senior management on key business concerns including: sales effectiveness, hiring success, coaching and feedback skills, team effectiveness and strategic planning. • Garnered support from executive management for key initiatives in response to an employee survey and facilitated teams of management committee members to affect organizational change. • Consulted on and facilitated the strategic planning process. • Improved company effectiveness and focus through delivery of a goal communication and alignment process. • Developed and delivered a wildly successful management development program. 66% of the graduates were promoted within six-months. • Served as a professional and management coach for several executives, peers and participants of training programs. • Managed training staff and activities for a 30-branch network. 1992 - 2000 California Federal Bank San Francisco, CA Project Manager, Management Development • Delivered a three-day sales skills presentation and coaching program which included heavy use of video-taping and coaching of performance for hundreds of participants. • Developed and implemented a management competency model and 360 degree feedback process. • Project managed several large software and organization conversions due to acquisition ranging from 250 to 1500 people. • Reengineered numerous existing classroom based programs to increase retention and reduce class time through the use of alternative delivery methods. • Managed training staff and activities for a 200+-branch banking network. Awards/Certifications: Franklin Covey Organizational Excellence Award, 2005 Symposium Senior Professional in Human Resources (SPHR) Certification, 2005 Hermann Brain Dominance Instrument (HBDI) Certified Facilitator Professional Memberships: Society for Human Resource Management, current American Society for Training and Development, current OD Network, current Education: 1984 - 1987 University of the Pacific Stockton, CA Theatre Arts