Event Manager

Posted on: 2006-08-06

SYDNEY V ARELL 94 Pearson Avenue, Somerville, MA 02144 617.365.7686 [email protected] PROFILE Master of Business Administration with 10 years of direct management experience in the service industry. Superior problem identification and solution skills including analysis, prioritization, and sound judgment. Thrives in dynamic, deadline driven environments. Excellent communication and negotiation capabilities. Accomplishments include: • Created and implemented technical/operational systems to streamline processes leading to increased productivity and accurate data collection/dissemination. • Effectively project-managed multiple priorities in highly customer-focused, service-driven industries, including retail and publishing. • Led and motivated teams to successfully meet client and organizational needs. • Built strong internal and external relationships in diverse environments resulting in increased client, staff and vendor retention. EDUCATION SIMMONS SCHOOL OF MANAGEMENT, Boston, MA August 2006 Master of Business Administration Leadership Conference 2006, Student Volunteer Recipient of Judith I. Abrams Merit Scholarship UNIVERSITY OF MASSACHUSETTS, BOSTON 2003 Bachelor of Arts, Summa Cum Laude Major: American Studies, Minor: Philosophy Outstanding Leadership Award, April 2001; Honors Program completion Recipient of John J. Smith Presidential Merit Scholarship 1999-2003 Multicultural Families in Adoption Colloquium, Student Volunteer 2000 Symbolic Logic and Introductory Philosophy, Undergraduate Tutor PROFESSIONAL EXPERIENCE CUISINE CHEZ VOUS, Somerville, MA 2000 – Present Gourmet catering company serving private and corporate clients ranging from 8-500 guests. Event Manager • Successfully led all aspects of formal events, resulting in repeat business. • Effectively partner with multiple vendors to ensure high customer satisfaction. • Efficiently managed time and resource constraints under tight deadlines, in a fast-paced and chaotic environment. • Recognized for attention to detail and ability to stay calm under immense pressure. • Prioritized workflow and delegated tasks to catering staff of 8-60 individuals. • Identified and solved resource and system issues, minimizing service interruption and maintaining productivity. • Catalyzed team development by recruiting and training highly productive, professional, and reliable staff. PAPER SOURCE, Brookline, MA 2004 – 2005 Assistant Retail Manager • Developed systems that heighten organization and efficiency in day-to-day operations. • Strengthened employee morale through team building initiatives including feedback solicitation and analysis. • Grew sales revenues by implementing a storewide customer service improvement program. • Exhibited sound judgment and swift decision making when handling challenging customer requests. THE BOSTON GLOBE, Boston, MA 2002 – 2003 Database Manager / Assistant Librarian • Collaborated on process improvements in document management and electronic archiving. • Delivered on-deadline editorial research using a variety of information resources. BROOKLINE DOG GROOMING & PET SUPPLIES, Brookline, MA 1996 – 1998 Retail Buyer / Manager • Managed the organization of 2,000 sq. ft. inventory including product selection, merchandising, and floor design. • Acted as liaison between service delivery professionals and clients.