Human Resources Generalist

Posted on: 2006-08-01

Torri L. Adams 5826 S King Drive Chicago IL 60637 (312) 607-9634 [email protected] 2000 – PRESENT FEDERAL HOME LOAN BANK OF CHICAGO, ILLINOIS HUMAN RESOURCES GENERALIST • Assist with design/administration of human resource policies and procedures • Provide counseling/customer service to management and employees on routine employee relation issues including: coaching, paperwork processing, legal updates, performance management, progressive discipline, compensation, pre-employment and terminations • Recruit (Exempt and Non-Exempt) and Select Employees • Administration and billing for health insurance, flexible spending accounts, GTL, disability plans, 401(K) and Bank pension plans • Assist with benefit plan design and renewal negotiations • Assist with preparation/processing of payroll using PC Payroll for Windows • New Hire Orientations • HRIS Administration • Training 1998 – 2000 GENERAL GROWTH PROPERTIES, CHICAGO, ILLINOIS BENEFITS CONSULTANT/HUMAN RESOURCES GENERALIST • Handle billing, eligibility and enrollment for health insurance, flexible spending accounts, GTL, disability plans, 401(K), and employee stock options • Liaison between Payroll and Third Party Administrators • Assist with benefit plan design and renewal negotiations • Conduct new hire benefit orientations • Administer tuition reimbursement process • Provide interpretation, administration to ensure compliance with company policies for all Leaves of Absence (FMLA, Discretionary, Workers Comp, and Military) • Provide counseling/customer service to management and employees on routine employee relation issues including: coaching, paperwork processing, legal updates, performance management, progressive discipline, compensation, pre-employment and terminations • Assist compensation team with salary administration, job evaluation, survey research and communication • Assist in the development and implementation of human resources policies and procedures and it’s dissemination through employee handbooks communications and meetings • Supervisory responsibilities 1996-1998 TOWERS PERRIN, CHICAGO, ILLINOIS BENEFITS ADMINISTRATOR / CALL CENTER • Responsibilities include general enrollment and eligibility for active employees and retirees • COBRA notification and enrollment • Education Reimbursement Plan • Research and respond to inquiries on participant issues • Key member in implementation of enrollment process for Medicare HMO • Specialist focusing on interface and reconciliation with HMO carriers • Assisted Benefit Service Representative Team Leader in the interview process • Supervised a team of Benefit Representatives including training and performance evaluations BENEFITS SERVICE REPRESENTATIVE / CALL CENTER • Detailed knowledge of pension, health and welfare plans for active and retired participants • Respond to health and welfare and defined benefit plan inquiries 1993-1996 TRUSTMARK INSURANCE COMPANY, LAKE FOREST ILLINIOS BENEFITS ADJUSTOR • Process claims including reviewing and updating patients’ notes, reviewing medical necessity, verifying other insurance and the accuracy of the claim payment system to the contract • Technical knowledge and ability to recall and accept paid claims, perform all claim adjustments encountered in routine claim processing and perform accounting/check adjustments as needed by management • Process responses including updating system with information received, preparing claims for medical reviews and investigations • Provide benefit orientations and claim demonstrations for prospective groups EDUCATION September 1997 to April 2000 Master Degree in Human Resource Management Keller Graduate School of Management Chicago, IL August 1988 to May 1992 Bachelor of Arts in Industrial/Organizational Psychology Wilberforce University Wilberforce, Ohio COMPUTER SKILLS Microsoft Office HRIS Systems – UltiPro, ADP, People Soft and HR Vantage REFEERNCES Upon Request