Patient Coordinator

Posted on: 2006-07-26

Christina Mauro 9602 W. Chatfield Ave. Unit A Littleton, CO 80128 303 972-4297 Experience 5/2001 to 4/2006 Centura Health Centennial, CO. Associate Collector Insurance follow up for Secure Horizon insurance claims. Review accounts and identify insurance issues involving timely filing of claims. When appropriate, write appeal to insurance company for payment of claim. Review contractual adjustments to ensure co-insurance/co-payments are correct prior to billing patient. Customer Service Representative Responsible for patient and insurance problem solving to ensure patient satisfaction and resolution of claim issues for prompt payment of claims. Research and Analysis Maintain timely follow up of correspondence from patients and insurance companies which include rebilling, adjustments, notating accounts accurately and routing correspondence to insurance collector when appropriate. 7/2000 - 5/2001 HealthOne Clinic Services Denver, CO. Work Comp Care Coordinator Responsible for the coordination of follow-up care for injured workers after initial treatment at HealthOne Aurora Regional Medical Center, and Rose Medical Center hospitals. Notify employer of injured employee status, coordinate and schedule appointment for follow-up visit with patient at a HealthOne work comp clinic. Incoming and out-going calls totaling 45-60 calls per day. 1/1/1999 -6/2000 Chase Mortgage Lenders Lakewood, CO. Customer Service 1/1996 – 12/1999 Sam’sClub Littleton, CO. Sales Associate Cashier Skills Meditech Receivables Work Station IDX Medipac Microsoft Office Education Chatfield High School 1996 Graduate