Collection Specialist

Posted on: 2006-07-21

2518 Gleason Pkwy Cape Coral, Florida 33914 Phone 239-549-4093 E-mail [email protected] Amy DeRitter Objective To obtain and maintain a position that will allow for growth and to achieve my highest leaning abilities. Work experience 7-2004 to current Creditor’s Interchange, LLC Tampa, FL Collection Specialist Professionalism on inbound and outbound calls, Customer service to all debtors, skip tracing efforts for location of debtor, negotiation of debts, communication on all levels, provide options for repayment in many styles, maintain and achieve liquidation goals placed by management, knowledge of debt management and bankruptcy for resolution to files, maintain FDCPA regulation and compliantly collect and maintain goals. 8-2003 to 7-2004 Van Ru Credit Corporation Largo, FL Collection Manager / Collection Specialist Manage Client information and files, provide training and support 20 employees in maintaining goals and collections efforts. Producing reports for management and Client for accuracy in agency rating, resolution in employee relations and assisting other management in reaching resolution for employee matters. Perform skip tracing for employee for location of debtors, teaching skip tracing and collection techniques to enhance and achieve company and Client goals. 11-2001 to 8-2003 Coastal Credit Corporation Pinellas Park, FL Collection Specialist Create and maintain customer files, provide auto quotes to dealers, collection of auto payments, provide skip tracing for repossession of vehicles, order repossessions for delinquency accounts, collection techniques for payoff and recoveries of vehicle, provide resources for debt resolution. References Available upon request