Office Computer Operator

Posted on: 2006-07-20

Mysha Selders 2065 Magnolia Ave. #201 Long Beach, CA 90806 (562) 591-7601 home or (562) 355-8683 cellular [email protected] Objective Seeking a position within a company that will utilize my skills and allow for professional growth. Skills & Qualifications · MS-Word, Excel, Access, PowerPoint, Publisher & QuickBooks Proficiency· Type 60 wpm· Data Entry (alpha & numeric), & 10 Key· Strong supervisory & effective customer service skills· High level of organizational capabilities· Excellent verbal and written skills· Ability to juggle multiple tasks and priorities simultaneously· Work well in a team environment Education Associate in Arts - Interdisciplinary StudiesLong Beach City College 2006 Experience A Parent’s Joy Family Daycare 2003-2006 Owner & Operator, Licensed Family ChildcareSupervised staff in providing a safe and caring childcare experience and meeting the needs of all current and potential clients. Scheduling of work hours, training of new employees, inventory & purchasing, cash management, screening of new clients, payroll & disbursement, facilitator of all activities & performed various office duties. Los Angeles Unified School District 1999-2003 Office Computer Operator, System Information SystemsResponsible for updating and compiling student records for entire adult school, and assisting customers with various issues.Administrative support, preparation of monthly statistical reports, daily and monthly back up self-auditing and documentation of procedure, verification, classification, and arrangement of data, received cash for student body materials and maintained and kept record of files, faxed correspondence, created correspondence, Assisted customers, operated a variety of office machines, kept appointment calendars for administrators and typed materials from corrected copy and rough draft, proof reading, maintained tracking system/ records & confidential personnel files, compiled textbook and audio-visual orders, and prepared various reports that require tabulating data & calculating averages, created bulletin & assisted with holiday event planning. Prudential Healthcare 1997-1999 Claims/ Customer Service Associate, Customer Service DepartmentProvided support to current and prospective Prudential clients.Attended benefit fairs to explain Prudential products and services to potential clients, verified benefits & eligibility & coordinated with other health insurance companies, assisted with COBRA program, received and processed medical claims, if claim were denied reviewed claim to determine medical necessity, answered 100 + calls daily using a multiple phone line in a call center setting, kept accurate record of all calls, data entry, faxed & created correspondence, mass coping, and various other office duties, responded to client inquiries & complaints or grievances.