Sales Trainer/Sr. Sales Consultant

Posted on: 2006-06-26

Paula Uhlenbrauck 730 E. Randall Street Appleton, Wisconsin 54911 920-954-1467 [email protected] Objective A Sales position requiring well-developed communication, interpersonal and managerial skills. Work Experience Sales Trainer and Sr. Sales Consultant 10/2003 - Present Airadigm Communications dba: Einstein Wireless, Little Chute, Wisconsin Train new sales consultants on procedures, sales techniques, personal communication skills, products and services. Facilitated training sessions with other departments. Presented new products and services. Continually striving for sales and service excellence. Performed business to business sales consulting on the company's products and service offerings. Senior Sales Consultant 4/2002 - 10/2003 Airadigm Communications dba: Einstein Wireless, Little Chute, Wisconsin Sales and service of personal communication services to businesses, civic groups, local governments, non-profit organizations, and individuals. Products include handsets, accessories and contracts. Organized and executed prospecting, cold calling and telemarketing duties. Facilitated presentations to groups and organizations. Assured excellent customer service and satisfaction with follow up contacts and letters. Prepared weekly activations and prospect reports. Donor Resource Specialist/Recruiter 4/2001 - 4/2002 Community Blood Center, Appleton, Wisconsin Prospecting for new sponsors through cold calling and networking within new communities. Coordinating blood drives with companies, organizations, churches, schools and agencies. Organizing and overseeing special events, including acquisition of donations, developing marketing materials, public relations and advertising as well as recruiting. Customer Service Specialist 10/1999 - 3/2001 Aid Association for Lutherans, Appleton, Wisconsin Providing and/or coordinating a variety of services to customers, prospects and field staff. Changing, servicing or terminating existing contracts. Operating as a self-directed part of a work team. Assess customer needs related to AAL product offerings. Facilitate all actions necessary to satisfy customer needs. Handle and resolve complex/difficult calls - assist in customer complaints. Sales/Service Representative 6/1997 - 10/1999 Ameritech/Wisconsin Bell, Appleton, Wisconsin Consulted on telecommunications sales, utilized advisory sales techniques to resolve customer needs and problems. Served as Team Leader in sales and service. Coached new trainees as well as teammates. Customer Service Manager 10/1996 - 6/1997 Christensen & Wisnet Heating & Cooling, Appleton, Wisconsin Managed technicians and salespersons. Coordinated job scheduling. Managed all marketing efforts. Maintained Public Relations. Acted as Administrator of Human Resources. Shelter Manager 11/1992 - 10/1996 Harbor House Domestic Abuse Programs, Appleton, Wisconsin Served as Community Liaison, Organized Volunteer and Fundraising evens, Facilitated Resident Meetings, Counseled people in crisis, both by phone and in person, Advocated for legal action, Coordinated Development efforts, and Facilitated group/individual counseling sessions. Account Executive 3/1991 - 4/1993 Tel Mark Sales, Inc., Appleton, Wisconsin Managed Benckiser Consumer Products account. Directed all Sales efforts. Oversaw New Product Marketing Development. Prepared and executed monthly, quarterly and year-end sales reports. Women’s Advocate/Overnighter 5/1991 - 10/1992 Harbor House Domestic Abuse Programs, Appleton, Wisconsin Women’s Advocate, overnights, weekends and holidays. Handled crisis calls, processed intakes, and facilitated resident meetings. Acted as Liaison between victims and public agencies, i.e.: police departments, utility companies, apartment managers, et cetera Education 8/1992 Fox Valley Technical College, Appleton, Wisconsin Associate Degree Skills Computer skills: Windows 95, 98, NT & XP, Excel, Word. Conflict Resolution/Arbitration skills. Strong interpersonal communications skills.