Customer Service Representative

Posted on: 2006-06-26

Samantha M. Buckmaster 50 Peck Street #3 Norwich, Ct 06360 860-887-1558 [email protected] My goal is to place myself within a growing, successful company in which my positive work ethic, reliability, and intelligence serves to help me advance myself. Desired Job: Employee, Intern, Temporary/Contract/Project Desired Status: Full-Time Location: No Preference Description of perfect job: I want a job where my skills and knowledge can be shown and appreciated. Career Level: Entry-level Date of Availability: Immediately Company Size: No Preference Category: Mechanical/Architectural Drafting Services Relocate: Yes 5/2004 – 11/2004 Tim Hortons New England Norwich, CT Customer Service Representative My duties were almost exactly the same as that of Bess Eaton with the exception of being trained on preparing a wide range of soups, sandwiches, and pastries. I was also trained on safety procedures and proper cleaning procedures with the equipment and appliances. 8/2001 – 5/2004 Bess Eaton Coffee & Bake Shoppe Norwich, CT Customer Service Representative My main duties included, but were not limited to, ensuring that our customers were attended quickly and efficiently. I was trained on how to effectively run a drive-thru with teamwork and speed. I was also trained on paper work duties that were involved in the daily running of a coffee shop. There were countless times that I was trusted enough to be left in charge of the store and to finish out any unfinished paper work. I also trained the newcomers on numerous occasions and helped solve any issues that the customers or my fellow employees may have had. 4/2000- 12/2000 Connecticut Job Corps Center New Haven, CT Certified Basic Drafter I completed the steps needed to attain the status of Certified Drafter. The class included safety precautions, basic academic skills, print room procedures, drafting and office equipment, general computer skills, general drafting, illustration skills, desktop publishing with the use of WordPerfect, peer mentoring, field verification and measurements, and software Installation. I also have knowledge and experience of AutoCAD releases 11, 12, 13, 14, 2000, and 4000. References David Mann, Food Service Administrator Groton Naval Sub Base Phone Number: 860-887-1558 Reference Type: Personal Daniel Schrotter, Chef Megu Restaurant Phone Number: 347-306-1576 Reference Type: Personal Diana Haggerty, Assistant Manager Tim Hortons New England Phone Number: 860-779-3536 Reference Type: Professional and Personal