Posted on: 2006-06-24
Janet Lambdin Ringle 1304 West 42nd St. Richmond, VA 23225 Home: (804) 230-6599 Cell: (804) 304-0739 [email protected] Recruiting / Sales / Management Energetic, conscientious self-starter with solid supervisory and project management skills. Proven ability to manage multiple priorities in fast-paced, deadline-oriented environments. Excellent attention to detail. Solid communication, risk assessment, and problem-solving skills. Proficient with Microsoft Word, Excel, and PowerPoint; Outlook; cc:Mail. Key strengths include: § Recruiting / Interviewing / Hiring: Skilled at recognizing people’s capabilities and placing them appropriately. Trained in behavioral-based interviewing. Recruited Long Term Care Insurance Agents for a commission only opportunity. Hired and trained strong administrative staff for multiple offices. Assisted management in selection and placement of staff in company reorganization. § Training: Trained administrative staff on book production process, accounting process, and company-wide systems. Tapped to train sales staff at divisional and national meetings. § Project Management / Publication Production: Planned and executed system conversion on schedule by developing / implementing a detailed action plan. Planned / executed regional / national meetings and office relocations. Coordinated field production process for complex annual publications with multiple variations. Attended seminar on book production and printing process. § Team Building: Built and motivated productive teams in tough and changing environments. Skilled at developing positive team environments and scheduling and shifting workflow so that deadlines are met. Excellent mentor and coach. § Change Management: Track record of top performance in a constantly changing environment. Maintained positive attitude while facing multiple changes in territory, management, administrative structure, priorities, and responsibilities. Experience GENWORTH FINANCIAL, Richmond, VA 2005- 2006 Recruiting Specialist Recruit commission-only Long Term Care Insurance Agents for Regions throughout the nation. § Source resumes on job boards. § Work with Regional Managers to determine their candidate profiles. § Help plan recruiting events, and schedule candidates for hiring events, career briefs, and open houses. § Responsible for posting on Monster, Career Builders Hero’s for Hire, Lee Hecht Harrison, Drake Beam Morin, Right Management, and other miscellaneous Job Boards. Development of Target Recruiting Initiatives. § Assisted in design of interview and selection guides. § Developed a College Recruiting Plan for the Long Term Care Career Sales Division. Designed a bi-annual National College Career Day for roll-out in Fall of ‘06. Developed seminar presentations on Networking, Interview Skills and Resume Writing for use by Regional Sales Managers during college visits. Developed a series of letters for communication campaign to colleges and universities nationwide. Developed new College Recruiting postings for job boards. § Developed a Recruiting Campaign to recruit Experienced Agents involving nationwide coordination, purchase of licensed agent lists, development of scripts, development of new postings for job boards. PROSPECT HOMES OF RICHMOND, Richmond, VA 2004-2005 Executive Assistant / Land Development Administrator Directly support President, VP/COO, and VP/CFO. Plan corporate meetings and travel. Assist with scheduling, financial spreadsheets, payment of bills, communication. Manage use of company credit card, track / audit expense reimbursements. Compile tax information. Act as a liaison between President and attorneys. Assist in the land development department with direct responsibility for demolition, sign design, landscape design. Assist with land development documents, including contracts, HOA documents, etc. Work with contractors / subcontractors. Assist with lighting plans, subdivision and street name planning, homeowner’s association planning. § Helped to develop company’s first SOP manual; worked with HR Director to compile the company’s first SOP documents and SOW documents. § Planned and ran a three day strategic planning meeting, which included scheduling, travel plans, and presentation guidelines for approximately 35 people. § Planned annual company events for entire company; including company Holiday Parties, new neighborhood kick-off, annual corporate day. Including, but not limited to, choice of location, selection of food, selection of entertainment, negotiation on contracts, etc. ENTERTAINMENT PUBLICATIONS, Richmond, VA 1990–2004 Division Support Coordinator (2002–2004) Promoted to support vice president of sales, 10 directors, and 100+ sales representatives. Helped with logistical planning, scheduling, and updates on delivery of product to customers. Managed HR paperwork, tracked / audited expense reimbursements, and audited vacation and sick time. Kept field current on divisional changes. Downsized and rehired immediately on contract basis after recent reorganization that would have required relocating to Detroit. Developed administrative SOPs and interviewed, hired, and trained staff relocating to Detroit. § Came in well under budget for division’s annual meeting; was only division out of four to do so. Took over coordination of a national sales meeting with one week’s notice. § Kept lines of communication open by successfully managing high volume of daily calls from sales force concerning commissions, home office set-ups, and contractual questions / issues. § Successfully coordinated divisional leases, phones, office equipment, and office closings. Hub Supervisor / Southeast Division, Richmond, VA (2001–2002) Supervised and evaluated up to 11 administrative staff after major reorganization. Hub included up to 15 cities. Oversaw data entry and book production, monitored inventories for compliance with company policy, and worked closely with sales force on accurate data entry of sales activities and goals. § Successfully implemented regional hub concept in Richmond. Hired, trained, relocated, and motivated employees; helped prepare training topics; and invested the time necessary to ensure hub was on track to meet its goals. § Ensured smooth transition and open communication by building positive relationships between Richmond hub and sales teams. § Managed all aspects of production of up to 100 different and complex publications annually. § Handled customer and merchant issues / concerns appropriately and promptly. Division Administrative Manager, Richmond, VA (1995–2001) Promoted to manage divisional administrative staff in East Coast, Eastern Canada, Puerto Rico, Mexico City, Ohio, and Kentucky. Managed up to 11 regional areas concurrently with up to 66 local markets and up to 35 administrative employees producing 120 annual publications. Hired and trained numerous new hires. Conducted office audits and analyzed sales reports. § Played key role in reducing company expenses by assisting with development of new administrative structure model for nationwide sales organization based on own team management model. Was only field administrative employee to be selected by top management to assist in planning, implementation, and transition to new model. Worked with headquarters for two months developing SOPs for new structure. § Proactively addressed capacity issues by utilizing entire division team to reduce weekly backlog and complete projects on time. Moved around agreements / paperwork, production projects, paginations, etc., to overflow and other markets. § Improved efficiency by developing division training in areas of publication, database maintenance, sales tracking, contract evaluation, customer service, report systems, pagination, indexing, proofing, editing, and AR / AP. Traveled throughout division to provide additional training and held weekly conference calls to cover new procedures, current projects, and weekly priorities. § Ensured deadlines were met by frequently traveling to field offices to identify and resolve problems. Called “the glue that has allowed us to accomplish so many things” by manager. Regional Administrator, Richmond, VA (1993–1995) Promoted to interview, train, supervise, and evaluate administrative staff in eight Southeastern cities. Reported to regional manager. Coordinated publication projects. Trained division sales reps on contract preparation. § Took on operations management of three regions; was the only administrator in country with responsibility for more than one region. § Met deadline for complex conversion to Oracle platform in all eight cities; only eleven of 55 cities converting made deadline. § Planned and executed office relocation. Office Administrator, Fairfax and Richmond, VA (1990–1993) Began career in D.C. office as one of three administrators supporting regional vice president, two regional managers, five sales representatives, and a customer service representative. Relocated to Richmond at regional manager’s request to support him, a branch manager, and two sales representatives. § Successfully managed production of region’s two largest publications. § Coordinated all aspects of show booths for division trade shows in 30+ cities. Education GEORGE MASON UNIVERSITY, Fairfax, VA Completed numerous business and liberal arts courses. A.D. BANKER, Richmond, VA Completed Life and Health Licensing Class Obtained Virginia Life and Health Insurance License (current) Affiliations Virginia Association of Colleges and Employers National Association of Colleges and Employers American Business Women’s Association