Senior Business Analyst

Posted on: 2006-06-22

Qualifications for a Senior Business Analyst Role Analytical, results-oriented professional with broad-based experience in managing multi-million dollar projects, strategic space planning and implementing business process and continuity models. Proven abilities in successfully introducing initiatives to continually enhance the overall development of an enterprise environment. Dynamic leader who applies solid interpersonal and communication skills to cultivate positive work environments and ensure stakeholder satisfaction. Areas of expertise include: Project Management Procurement Management Customer Service Disaster Recovery Planning Relationship Management RFP Development Logistics Planning Space Planning CAREER TRACK MGT Consulting State of California: Department of Child Support Services – (Sacramento, California) Consultant: Business Analyst 1/2006-10/2006 Currently leading the Department of Child Support’s business planning process to develop and implement a continuity of business plan. This business plan will comply with all applicable state and federal regulations. Efforts include: • Analyzing existing business processes and provide a comprehensive plan that will conform to new requirements and enhanced system functionalities • Managing the consortium by establishing an integration strategy that will fusion overlapping methodologies • Developing a holistic analysis by cross-checking current business issues with the recommendations developed during the research • Provide executive and management level training on business continuity goals & objectives • Project Plan Management based on PMI standards MCI – (Sacramento, California) Consultant: Business Analyst 7/2005-1/2006 Spearheaded the strategy to implement a business continuity framework for MCI’s Government Markets Division. Produced a comprehensive project plan to support the implementation effort. Developed a business strategy in order to market business continuity as a selling product. Designed a business continuity product template to be included in future requests for proposals. Contributed to the development of a risk management strategy. Established a rehearsal program that conducts user testing; business process scenario testing and analyzes the results to provide improvement process plans. Citigroup Alternative Investment (New York, NY) Business Manager 3/2004-6/2005 Accountable for global space management and led the restacking project budget of +$100M. Responsible for managing stakeholder expectations and communicating the status of the project scope, budget and schedule. Designed a process solutions strategy that resolved an unexpected growth of 220% in 9 months without business interruption. Established practical and cost effective solutions to a variety of departmental challenges which included the following: • Engineered a new hire and termination process • Analyzed business problems and conceptualized the solutions utilizing process workflows and diagrams • Designed a proprietary tool producing weekly, monthly, semi annual and annual logistics reports • Implemented a business process data warehouse for all business platforms Citigroup Asset Management (Stamford, CT) Business Analyst 9/1999-3/2004 Served as the hub of communication between business and technology groups to address complex operational issues. Developed a business process improvement plan that focused on risk reduction methods. Engineered the new hire process to support users located in multiple facilities. Implemented an internal procurement process to include market data services and all direct relationship services provided to the business. Managed changes made to the Y2K baseline requirements via the change control process. Project managed a restacking plan of about ~500 users. Supervised the disaster recovery site on September 11th, and led the recovery efforts for the business and technology groups. Elcom Services Group (New York NY) Account Manager 7/1997-9/1999 • Onsite relationship manager for a $2M a month revenue client • Value engineered the client’s business standard’s team to develop a worldwide standard • Provided the research and follow-up of new releases to the client’s strategy committee • Held responsibility for tracking and reconciling the procurement process between the manufacturer and the end user MILITARY HISTORY UNITED STATES MARINE CORPS RESERVES 1996-2003 As a Non-Commissioned Officer for Operation “Enduring Freedom” held responsibility for executing all administrative functions for 2nd Battalion, 25th Marine Regiment. EDUCATION & AFFILIATIONS Rutgers University College of Engineering, Computer Engineering UC Davis Certificate Program for Project Management Project Management Institute Member