CSR

Posted on: 2006-06-15

Pramila Subedi 92 W Edward St. Iselin, NJ 08830 732-485-1154 [email protected] OBJECTIVE To contribute to an organization’s success as a Customer Service Representative. SKILLS &CAPABILITIES • Dedicated and hard working and willing to use gained knowledge to the organization’s success. • Demonstrate and drive as a hard –working individual • Ability to manage and perform challenging multiple tasks with confidence in a fast paced, high stress environment • Proficient in computer use, including the following software: • Word, Excel, Access, Power point, Microsoft works, Internet and email • Ability to perform office tasks and interacts effectively using exceptional written and oral communication skills • Competent at speaking and writing Nepali , Hindi and English WORK EXPERIENCE: Customer Service Representative Narula Wireless, November 2004 to date Edison, NJ 08820 • Successfully handled more than 100 customers daily in a fast paced environment. • Helped to exceed company’s financial goal every month • Supervised account with T-mobile and Cingular wireless • Helped to carry out marketing activities of the store on daily basis • Handled cash register in excess of $5,000 daily Assistant officer Loans and Bills Dept. Kumari Bank Ltd. Kathmandu, Nepal January 2001 to February 2002 • Deposited cash of the customers to their accounts • Paid cash against the cheque submitted by the customers • Cleared the cheques collected in Kumari Bank from national commercial bank • Assisted in compiling data and Excel spreadsheet • Successfully handled corporate clients daily Assistant Officer Kanchanjangha Tea Estate, Kathmandu, Nepal January 1999 to December 2001 • Efficiently carried out office procedure including daily transaction, answering phones and greeting clients, file maintenance, data gathering, ordering office supplies, and time sheet approvals. • Organized daily record of tea packaging and delivery to various wholesalers • Kept account of the company • Answered customers calls regarding complaints, suggestions, and inquires about the product EDUCATION Tribhuvan University, Kathmandu, Nepal Major: Business Administration with concentration in Finance BBA degree with GPA 3.25(4.0=A), January 2001. References furnished on request