Paraprofessional

Posted on: 2006-06-12

Jennifer Ituen 3927 Starbridge Pointe Lane Katy, Texas 77449 Home# 281-579-3306 Objective To obtain a position that will utilize my customer service and interpersonal skills while providing an opportunity for professional growth and development within the company. Profile Over 4 years of customer service experience. Detail-oriented individual with the ability to multi-task. Strong oral and written communication skills in any field. Excellent interpersonal and organization skills. Innovative and creative in developing new ideas and adapting to changing environments. Ability to work independently under minimum supervision and also a team player. Proficient in Microsoft Word, Excel, PowerPoint, Access, AS400 Database, Microsoft Works and PeopleSoft. Education Cypress Springs High school: 1998-2002 University of Houston: 2002-2003 Cy- Fair College: 2003- present Majoring in Education Experience GeoSol Construction- Houston, Texas Executive Assistant: December 2000-April 2002 • Prepared new client files • Answering calls, and appointment setting • Client resolution Universal Fidelity Corporation- Houston, Texas Lead Account Resolution Specialist – April 2002- June 2003 • Trained, supervised, scheduled, and motivate part-time associates. • Daily activities included reviewing status of delinquent accounts and initiate collection action following the FDPCA federal guidelines. • Handled multiple incoming and outbound lines Cypress Fairbanks Independent School District- Houston, Texas Paraprofessional: August 2003- Present • Substitute for absent paraprofessional in the district • Assist in various grade levels and different class environments: o Special Education o Life Skills o Resource o Behavioral Skills o Administrative and Clerical References available upon request.