Posted on: 2006-06-08
Brooke Williams 9550 ELLA LEE LANE #3205 • HOUSTON, TX 77063 • PHONE 832-860-4771 • E-MAIL [email protected] EDUCATION [ 2005 - Current ] University of Phoenix [ Houston, TX ] Business Management Focusing on improving writing and computer skills, communication, and advanced business knowledge. Graduating in 2007 [ 2000 – 2003 ] Houston Community College Preparations for Advanced Studies General studies: English, Mathematics, Social Sciences, Business. PROFESSIONAL EXPERIENCE [ June 2005 – June 2006 ] Outsource Partners International Compliance Monitor Specialist/ Analyst OPI works in conjunction with Service Corporation International to expedite funeral home contracts. Compliance Monitors process data and perform customer service for funeral home administrators using Excel spreadsheets daily. CM’s monitor Sarbanes-Oxley compliance within federal guidelines to maintain financial standards in the funeral home industry Responsible for file maintenance and internal and external audit preparation. Worked closely with processors in Bangalore dealing with all Texas cemeteries and funeral homes. [ February 2004 – May 2005 ] Nick’s Italian Sports Bar and Grill [ City, State ] Night Manager/ Lead As a key-holding manager was responsible for securing the property for opening and closing of the business. Responsible for cash flow management including opening shift banks and closing shift cash drop. Extensive hands on customer service in a team oriented environment. Function planner for numerous events. Heavy usage Aloha restaurant software. [ April 2003 – February 2004 ] Arrow Marketing [ City, State ] Senior Marketing Representative and New Hire Trainer Assisted salespeople by procuring leads for future car sales and processed buyer applications. Created buyer profile spreadsheets, including surveys and promoted buyer incentive programs. [ August 2001 – April 2003 ] Simon Sez Inc. [ City, State ] Night Manager/ Bookkeeper Intensive cash management. Responsible for different accounts within each location. Key-holder at numerous storefronts. Opened and closed each on a continual basis. Light bookkeeping and ordering. SKILLS Proficient in Outlook, Windows, Word, Excel, PowerPoint, 10 Key. I took classes using Dignity University provided by SCI in Excel, Word, and PowerPoint.