Clerical

Posted on: 2006-06-07

Randi Gurrola 6783 w 19th Pl #208 Lakewood, Colorado 80214 720-327-6663 Objective: Establish myself within an organization, which allows me to utilize my clerical, customer service, leadership, and training skills. Also, to allow me to provide excellent organizational skills and superior memory for detail and strong work ethic. Skills: Word, Excel, Red Prairie, SAP, Internet, Windows, 40 wpm, 10 key by touch, dispatching via 2 way radio, pager, and telephone, ability to work with the public and provide excellent customer service, and the ability to work independently and learn and retain information quickly. Experience: Robinson Brick Company Denver, Colorado Yard Dispatcher 01/06 to 05/06 ▪ Responsible for maintaining daily data entry of the previous days work logs, responsible for releasing brick into the yard inventory, created loading documents for OTR drivers and forklift drivers, Customer Service face to face and over the phone, dispatched forklift drivers via two-way radio, maintained a filing system for each days work load. Sodexho Denver, Colorado Customer Service Specialist 08/05 to 12/05 ▪ Received inbound calls from people searching for patients, doctors, and departments within St. Anthony Hospital, heavy data entry, taking phone orders from patients for breakfast, lunch, and dinner, dispatching transporters to pick up specimens, transport patients, deliver goods, and respond to clean ups, also took calls from the Flight For Life Team. Exel Global Logistics Golden,Colorado Traffic Clerk 08/02 to 01/05 ▪ Ensure that all shipping and receiving documents and functions are completed accurately and on time, schedule inbound and outbound freight to comply with warehouse operations and capacities, meet or exceed all service and efficiency standards for shipping and receiving, gather and maintain all data and records relative to shipping and receiving activities, maintain legible and accurate records and logs as required, responsible for training new associates, assist in maintaining facility security, maintain the facility dock door control board to be accurate at all times, perform math calculations, print product codes and labels on product and documents, inspection on incoming trailers with and without product, dispatch to yard hostlers and Coors dispatch as well as dispatch contact to the trailer inspectors, data entry of trailer information in SAP system, traffic control on incoming and outgoing trailers, ensure of proper distribution of Bill of Lading and seals to drivers, and verify drivers destination. Employee Information Services Golden, Colorado Clinical Service Rep. 08/97 to 10/00 ▪ Heavy data entry, 10 key by touch, filing, receiving phone calls inbound from clients requesting test results of DOT physicals, making outbound calls to clinics and FedEx personnel to obtain information on patients and to give results. Education: Emily Griffith Opportunity School Denver, Colorado High School Diploma Received 1997 References Available Upon Request