Dispatcher

Posted on: 2006-06-06

PATRICIA K. MAXWELL 438 W. Northgate Pkwy Toledo, OH 43612-3412 419-476-2904 [email protected] OBJECTIVE: Obtain position where I may use my many skills and dedication for the good of the company WORK EXPERIENCE Air-Ride, Inc. 11900 Sager Rd., Swanton, OH 43558 Employed: November, 2005 - Present Position: Dispatcher Duties: Take calls from drivers with times on departure and deliveries. Handle any problems drivers encounter including breakdowns. Track progress of specific loads or new drivers. Scrutinize boards for timely staging, departure and arrivals. Familiarize myself with all aspects of computer system and tools to ensure help for the drivers and to obtain any information dispatch would need. Keep in contact with customers regarding loads departure/arrival. Resolve problems resulting from trouble with load. BARTZ VIVIANO FLOWERS AND GIFTS 4505 Secor Rd., Toledo, OH 43623 Employed: May, 1998 – May 14, 2004 Position: Delivery Manager Duties: Responsible for overseeing daily deliveries for 4-5 daily routes with 125 to 175 deliveries, achieve holiday success with contract drivers for extra deliveries up to 1200 a day. Maintain truck maintenance, oversee all computer input pertaining to daily routes. Hire new drivers and oversee their training along with supervising up to 9 drivers. Work directly with all departments to achieve customer satisfaction along with 2 other stores for their stock replacement. Resolve customer complaints. BARTZ VIVIANO FLOWERS AND GIFTS 4505 Secor Rd., Toledo, OH 43623 Employed: August, 1996 - May, 1998 Position: Delivery Driver Duties: Responsible for having all deliveries on my route and delivered in an efficient manner. Input status and delivery times of all orders in the computer. Make sure arrangements are made as described by customers’ order, making sure nothing is missing (ribbons, balloons, stuffed animals, etc.). Patricia K. Maxwell Page 2 COLUMBIA IRON & METAL 3425 Executive Pkwy, Toledo, OH 43606 Employed: October, 1986 - February, 1996 Position: Administrative Assistant/Office Manager Duties: All general administrative duties along with clerical duties. Handled any purchases, sales, rejections from the mills and market information. Distributed all bid results, mill pricing, problems with shippers, automotive plants or mills as needed directing all other calls to the District Manager or Account Executive. Data entry of purchases and sales, keeping a detailed log of same. Handled trucking of material from dealer yards and delivery of same to the mills, working with mills on their delivery schedule. Maintained positions of orders, organized proposals, received and recorded bids of scrap offerings, worked with trucking companies and railroads for most effective rates, priced accounts in line with fluctuation of market pricing, worked with invoicing, receivables and payables. Supervised two office clerks. OMNISOURCE 5000 N. Detroit Ave., Toledo, OH 43612 Employed: August, 1980 - October, 1986 Position: Marketing Assistant Duties: Reported to four account executives, data entry of purchases and sales, keeping detailed logs of same, work with shippers on their scheduled deliveries into the mills, work with mills to obtain schedules, kept daily positions of orders, coordinated rail shipments, distribution of industrial account pricing, worked in accounts payable and receivable, purchasing department, assisted dispatch. Assisted with bank deposits, handled overflow of typing and logging from the President’s office and assisted yard supervisor as time permitted. FREIGHTWAY CORPORATION 131 Matzinger Rd., Toledo, OH 43612 Employed: March, 1971 - October, 1976 Position: Secretary to the President Duties: Responsible for all typing, record keeping and other general office duties. Bookkeeper for 3 Sunoco gas stations the president owned including payables, receivables, payroll, banking, repair records and gasoline purchases and sales. Also responsible for accounts payable for Kaplan Industries along with detailed records on all trailers owned. Kept detailed records on tractors owned by Freightway Corporation including gas, tolls, repairs and mileage. Responsible for records of outside trailer and tractor repair performed by Freightway garage.