Posted on: 2006-06-05
Frances Dougherty 101 Kristin Circle Schaumburg, Illinois 60195 (847) 882-7008 SUMMARY 5 years of success in networking, telecommunications and project management technologies. Creative, with a natural ability to identify customer needs and use information technology to meet the business needs of your organization. CAREER PROFILE * Leadership experience as Project Manager and Leader, as needed. * Created helpdesk solution for Information Technology department. As a result, turnaround times improved to less than 2 days from up to 2 weeks or longer. * Lead several projects at GE Medical Systems and redesigned their Network Infrastructure using six sigma DMAIC and DMADV processes, with a $600,000 savings to the company, and received certification as a Six Sigma Green Belt and became Black Belt Trained. * Eager to learn new technologies. Skilled at solving network bugs. Supervisor said: If there was network architecture ‘dream team,” Frances would be on it.” PROFESSIONAL EXPERIENCE TECHNICAL RECRUITER: Dougherty Group (www. Doughertygroup.net), Chicago, Illinois (11/2004 – Present) Dougherty Group, Inc. provides World Class Recruitment Solutions for companies across the United States. Recruited for Information Technology candidates at Fortune 500 companies, and acquired 30 requisitions per month. * Locate qualified candidates for open client requisitions. * Sell job opportunities to qualified candidates and negotiate salaries. * Perform reference checks and other background verifications for all candidates. * Maintain excellent documentation online and in hard files in Branch Office. * Obtain sales leads from resumes, referrals and references. * Coach candidates through client interview process. * Interview and screen candidates at Branch Office. * Prepare resumes for presentation to clients (when required). * Take candidates to lunch to thank them for service to Dougherty Group and to their employer. * Develop recruiting resources by attending job fairs, posting flyers, attending professional meetings, calling on technical schools, and outplacement companies. PROJECT MANAGER: Kelly Mitchell Inc. (SBC Corporation), Chicago, Illinois (6/2004 - 10/2004) AT&T (formerly SBC) is recognized as the leading worldwide providers of IP-based communications services to business and as leading U.S. providers of high-speed DSL Internet, local and long distance voice, and directory publishing and advertising services. Managed Process Architecture and Quality Assurance teams to implement the EXPRESS process at SBC. *Interfaced with process architecture team, quality assurance team and core teams which consisted of senior directors to define project requirements and translate business objectives into tactical plans. * Established standardized processes for development, documentation and quality assurance. * Documented issues and risks, project timelines, reported weekly status and maintained meeting minutes. PRESIDENT/INTERNET MARKETER: E-Optimum Performance Inc., Chicago, Illinois (9/2002 – 9/2003) Marketed internet marketing strategies and proven strategies from other Internet Marketers to more than 500 clients on the Internet. Started and incorporated internet marketing home based business that resulted in 83% return on revenue in one year. * Developed and monitored website from scratch using Macromedia Fireworks, Dreamweaver and HTML. * Provided proven internet strategies through the use of digital information products to consumers. * Introduced market research changes that increased clicks from 7 to 400+ per day TELECOMMUNICATIONS ENGINEER: GE Healthcare Technologies, Mount Prospect, Illinois (9/1998 – 3/2001) GE Healthcare Technologies is an $11 billion business of GE Healthcare that provides a broad portfolio of medical imaging and information technologies, patient monitoring systems and healthcare services. Sole Support to Information Technology department during five-month crisis which simultaneously required Managing the entire telecom and voice networks, managing assets, directing purchasing operation, administering NT/2000 networks , security planning , risk analysis and providing desktop support for 500 users at branch of $3 billion corporation. * Outstanding performance led to recommendation for Six Sigma Leadership Training Program, subsequently applied to support IT and telecommunications needs. * Project Leader on Virtual Private Network (VPN), networking infrastructure, and telecommunications infrastructure security projects; executed careful detailed planning and instituted methods and processes that maximized efficiency which reduced project costs by $600,000. * Won Management Award, 2000, for personal dedication and teamwork in support of IT Department, and earned 16 monetary awards. COMPUTERS *Software: SQL Server 7.0, Oracle 9i, Minitab, Microsoft Project, Visio, PeopleSoft, Microsoft Word, Excel, Ethereal, PGP, CISCO Works, PowerPoint and Microsoft Access. * OS: Windows 2000/2003 and UNIX * Languages: SQL, SQL PLUS, JAVA FORMAL EDUCATION MS: Computer, Information and Network Security, Chicago, Illinois (2007) MS: Information Systems, DePaul University, Chicago. Illinois (2006) Ten – Day MBA, (University of Self-Taught), Chicago, Illinois (2006) BA: Economics, University of Illinois at Chicago, Chicago, Illinois TECHNICAL TRAINING Includes TCP/IP, Windows 2000, Avaya Systems Training, Octel Systems Training, Data/Voice Convergence and CCNA (underway).