Branch Manager

Posted on: 2006-05-31

OVERVIEW OF QUALIFICATIONS Dynamic, high-energy, result-driven professional with a comprehensive and diverse background in sales & marketing management, merchant and commercial banking, international shipping & relocation consulting and university marketing and administration management. Proven achiever, manager and leader known for surpassing goals and a creative outside the box thinker who thrives on challengers and creative ways of exceeding objectives. Extensive and diverse corporate experience in Zimbabwe, South Africa, England and United States. PROFESSIONAL EXPERIENCE Administrator & Branch Manager: 2001-2006 University of Metaphysics & Sedona, Sedona, AZ Established 1959 Responsible for overseeing and implementing the organizational and administrative functions so that the marketing, new enrollment quotas and administrative objectives are met. Responsible for staff training and development. Responsible for meeting “new enrollment” monthly quotas and implementing sales & marketing strategies to expand the student base. Responsible for the academic and administrative needs of an international student body that comprises 4110 enrolled students and graduates. Responsible for all telephonic, e-mail and written communication and responding to all the student queries. (From Bachelor to Doctorate levels) Achievements * Successfully organized and implemented the relocation and transfer of the University System administrative office from Los Angeles, CA to Sedona, AZ 2004 * Promoted from Administrative Assistant to Administrator and Branch Manager within 4 years. * Successfully negotiated a University representative for new enrollments in South Africa. Senior Account Executive: 1994-2000 P G Autoglass, Pietermaritzburg and Cape-Town, South Africa Largest manufacturer and retailer of auto glass in South Africa Responsible for the service, maintenance and expansion of the insurance, trade and fleet market segments in the Kwa- Zulu Natal Midlands region. Responsible for the management and maintenance of key accounts and the promotion of national deals. For example: (Shell Oil, Avis, Budget and Hertz Car Rental, Government and Municipal Fleets).Created and implemented sales and marketing strategies. Preparation of monthly sales forecasts, S.W.O.T analysis and statistical data for head office. Responsible for account feedback to operational Branch Manager so that sales and operational standards and objectives are met. Supervision of Glass Medic Sales Staff allocated to the Branch. Conducted product presentation at boardroom level. Planned, coordinated and executed special events promoting P G Autoglass to their different market segments. Achievements * Received Best Ideas Award resulting in a trip to Belron International in the United Kingdom. * Winner, Sales Plan of the Year Award out of 30 national account executives. * Nominated for Achievement Development Program * Transferred to Cape-Town for 12 months to help expand market share which resulted in the closure of a national deal with Shell Oil worth R7 million. International Shipping & Relocation Consultant: 1993-1994 Safepac International, Mildenhall, Suffolk, England Consulted with individuals and businesses for their shipping and relocation needs to local, national, and international destinations. Served as liaison with port-clearing agents, H.M.S. custom’s officers and U.S. Military officials. Responsibilities included sales and the processing and administration of imports and exports. Achievements * Consistently ranked among the Top 3 domestic and international sales consultants. * Conceptualized and implemented innovative new marketing strategy utilizing real estate agents. * Promotion of company in London at the Overseas Property Show and Home Buyers exhibition. Sales Consultant: 1989-1993 Magna International Movers, Pietermaritzburg, South Africa Consulted with individuals and businesses for their shipping and relocation needs to local, national and international destinations and became fully proficient in international relocations. Achievements * Elected a member of the prestigious South African Movers Institute. * Initiated a program to obtain leads from real estate agents. Branch Manager: 1984-1989 South African Permanent Bank, Pietermaritzburg, South Africa Responsible for day-to-day operations, staff management, marketing of bank products and achievement of sales goals and objectives. Achievements * Promoted to Sub Branch Manager at age 23; the youngest person promoted to Sub Branch Manager in the banks 100 year history. *Nominated to participate in Interaction Management Program. Education University of Metaphysics, Studio City, California Bachelor of Metaphysical Science, 2001 Damelin Management School, Pitermaritzburg, South Africa Diploma in Sales & Marketing Management, 1995 South Africa Movers Institute, Johannesburg, South Africa Certificate of Removals Estimating, 1989 Selected Interactive Management Training Interaction Management, 1988 Achievement Development, 1999 Computer Knowledge Microsoft Word, Excel, PowerPoint, Outlook and Access