Small business owner

Posted on: 2006-05-25

Mary Dixon 5017 Walton Hill Rd. Knightdale, NC 27545 919.217.9502 [email protected] OBJECTIVE: To obtain a position that allows me to contribte my administrative and medical experience, as well as my oral and written communication skills in a positive manner that enhances the efficiency of the overall team environment. QUALIFICATIONS: Proficient in various Microsoft Office and works applications including word processing, data entry and design programs. Skills include typing, 10-key and information processing. Ability to follow directions and multi-task in an efficient and timely manner under adverse conditions, while handling multiple phone lines, data entry as well as other impromptu tasks. Characteristically adept at route information, reports, and correspondence to the appropriate departments as necessary. Excellent people skills as well. EMPLOYMENT: 2005-2006: Utility Billing Clerk, Town of Little Elm, Little Elm, Tx Assisted customers on the phone as well as in person with utility accounts. Processed incoming mail posting payments to individual accounts using data prose systems, responsible for processing work orders and assisting customers with problems. 2003-2006: Small Business Owner, Flash Signs, Oak Point, Tx. Responsibilities include telemarketing, report generation, and scheduling as related to all perspectives of internal and external business relations. Presented documentation for various municipalities concerning appropriate permitting and licensing procedures. Corresponded with clients and vendors via faxes, reports, directives and emails. Assisted with the development and implementation of internal operating procedures as related to operating a small business. Interacted and scheduled meetings with local entities throughout the metroplex including many fortune 500 companies and small businesses. Optimized time management skills determining needs of clients whether thru writtten and/or oral communications. Ordered and maintained inventory of necessary products and supplies using various Microsoft XP software. 2000-2003: Municipal Court Clerk, City of Plano, Plano, Tx. Duties included processing public citations in accordance with local and state laws. Processed incoming mail, warrants, data entry and telephone calls associated with a rate of 8,000 citations per month. Supervised quality control and verified tasks completed by junior clerks. Interacted with public both orally and by mail concerning documentation needed for the proper processing of court cases. 1994-1995 Administratrive assistant, law firm of Marks & Craig, Ft. Worth, Tx. Worked as receptionist/assistant for the firms attorneys. Responsibilities included answering, screening and directing multiple phone lines. Generated documents as needed for court dockets. Verified cases, prepared reports and other pertinent information in accordance with client/attorney communications. Other tasks included mail handling, filing, copying and scheduling. 1991-1994: Assistant Manager Reservations Dept., The Hotel Intercontinental, Dallas, Tx. Responsibilities included entering data into the computer for hotel guests. Responsible for managing employees, training, schedules, hiring and payroll. Also responsible for attending meetings with conventions at the hotel and entering rooming lists into the computer for conventions at the hotel. Also in charge of repeat guest and upsale program. 1988-1991: Pharmacy Tech/Operating Room Asst., HCA Medical Center of Plano, Plano, Tx. Responsibilites in the pharmacy included filling prescription orders, delivering medication and bringing in new physician orders. Operating room tasks included assisting the nurse in maintaining adequate supplies for the patient and transporting patients to surgery. Helped set up and clean o.r. before and after surgery. Maintained paperwork, copied and delivered surgery schedules to the nursing departments throughout the hospital. Also assisted in training new employeees to become operating room assistants. Responsible for stocking supplies. EDUCATION: 2001: Certified By State Of Texas As A Municipal Court Clerk Level I 1989-1990: Attended Collin County Community College. No Degree 1990: Certification By State Of Texas As An Operating Room Assistant 1987-1989: Plano East Senior High. Diploma Received Civil Service Grades: 2001: Certified By State Of Texas As A Municipal Court Clerk Level I 2001-2005: Served As Public Notary City Of Plano 2001-2005 (expired) Volunteer Service: Prestonwood Baptist Church-Prison Ministry 2005 Awards: Employee Of Month-Hotel Intercontinental received Numerous Weekly Commendations Above Average Personnel Reviews As Court Clerk References: Available On Request